Guest Services Manager
2 weeks ago
About Four Seasons Hotels & Resorts:
At Four Seasons, our strength lies in our people.
We are a diverse group of professionals who strive for excellence, continuously seeking personal and collective growth while fostering a culture of mutual respect.
Position Overview:The Guest Services Manager plays a crucial role in ensuring an exceptional experience for our guests. This position involves overseeing the front desk operations and leading a dedicated team to deliver outstanding service.
Key Responsibilities:- Manage daily front desk operations to ensure smooth and efficient service.
- Supervise and mentor front desk staff, promoting a positive work environment.
- Address guest inquiries and concerns promptly and professionally.
- Implement and uphold service standards to enhance guest satisfaction.
- Collaborate with other departments to ensure seamless guest experiences.
Join us in creating memorable experiences for our guests while being part of a supportive and dynamic team.
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