Guest Services Manager

2 months ago


Miami, United States Elwyn Full time
Position Overview

The Guest Services Manager is responsible for overseeing all personnel at the Front Desk. This role requires a strong ability to work autonomously, demonstrating excellent interpersonal skills and the capability to function without direct oversight.

Key Responsibilities
  • Manage and lead the Front Desk team to ensure exceptional service delivery.
  • Exhibit outstanding communication skills, both verbal and written, to effectively interact with guests and staff.
  • Demonstrate proficiency in telephone etiquette and customer service practices.
  • Maintain a keen attention to detail while managing multiple tasks simultaneously.
Qualifications

The ideal candidate will possess a blend of management expertise and customer service acumen, making them well-suited for a supervisory role in a healthcare environment.



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