Luxury Brand Consultant

2 weeks ago


Santa Monica, California, United States LVMH Group Full time

Overview:
At LVMH, we pride ourselves on delivering an unparalleled experience to our clients. As a vital member of our team, you will embody the essence of our brand in every interaction, ensuring that each client feels valued and appreciated.

Key Responsibilities:
As a Client Advisor, your role will encompass the following:

  • Serve as a brand ambassador, showcasing the unique qualities of our luxury offerings.
  • Engage with clients to foster meaningful relationships, driving both loyalty and sales.
  • Utilize your exceptional communication skills to create memorable experiences during each client interaction.
  • Achieve and surpass commercial objectives through strategic client engagement and relationship building.
  • Encourage a culture of clienteling, focusing on personalized service and attention to detail.
  • Analyze client data to identify opportunities for growth and enhance the overall client experience.
  • Deliver consistent results, meeting or exceeding monthly and annual sales targets.

Service Excellence:
In this role, you will:

  • Enhance the in-store experience by creating unforgettable moments for every client.
  • Demonstrate your passion for the brand during every selling ceremony, utilizing your personal touch.
  • Embrace client feedback to continually improve service delivery and client satisfaction.
  • Optimize store amenities and hospitality practices to elevate the shopping experience.

Qualifications:
The ideal candidate will possess:

  • Experience in retail, luxury retail, or client-focused roles.
  • A proven track record of achieving commercial success.
  • The ability to connect with a diverse clientele.
  • Flexibility to work varied hours, including evenings and weekends.
  • Proficiency in relevant technology, including Point of Sales (POS) systems and client management tools.
  • A college degree and authorization to work in the relevant country.
  • Fluency in multiple languages is a plus.

Compensation:
The compensation for this position will be competitive and commensurate with experience, including eligibility for sales commissions.

Join us at LVMH, where your contributions are valued and your growth is nurtured.



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