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Luxury Sales Associate
2 months ago
CH Premier Jewelers is a premier luxury retailer in the California Bay Area's Silicon Valley, offering an extensive selection of high-end jewelry, watches, and accessories.
We are seeking a skilled Luxury Sales Associate to join our team at Westfield Valley Fair or Stanford Shopping Center. As a key member of our boutique team, you will be responsible for delivering exceptional client experiences and achieving sales targets.
Key Responsibilities- Host clients and stakeholders, providing personalized customer service and exceeding client expectations.
- Acknowledge and sell watches, accessories, and services, with a focus on meeting and exceeding sales targets.
- Identify and create sales opportunities, both within and outside the boutique environment, to activate networks and recruit prospects and clients.
- Develop and maintain strong personal relationships with clients from diverse backgrounds, utilizing CRM to support these relationships.
- Handle customer service requests and processes, ensuring timely and effective resolution.
- Stay up-to-date on the history, products, and partnerships of each brand, as well as the watch and luxury industries.
- Deliver outstanding client service and treatment, setting us apart from the competition.
- Act as a brand ambassador, both in and out of the boutique, promoting our luxury brand and values.
- Organize and execute operational tasks with attention to detail and care, maintaining the boutique according to visual merchandising standards.
- Collaborate with the boutique team to support the overall organization and achieve sales goals.
- 1-2 years of experience in sales or hospitality.
- High emotional intelligence and general education.
- Strong understanding of client satisfaction and luxury experience, with a sense of etiquette and human behavior.
- Result-oriented and driven, with strong selling skills.
- Able to handle a diverse range of tasks in a timely manner, adapting approach individually to each client.
- Open and outgoing personality, with perfect manners and the ability to maintain elegant conversations.
- Creative, curious, and versatile, with strong team player skills and excellent interpersonal competences.
- Excellent communicator, with the ability to develop strong networks and fluency in local language and English, and ideally one more relevant tourist language.
As a Luxury Sales Associate at CH Premier Jewelers, you will have the opportunity to work with a premier luxury brand, delivering exceptional client experiences and achieving sales targets. We offer a competitive salary range of $20+/hour, with opportunities for growth and development in a dynamic and fast-paced environment.
