Luxury Lingerie Store Supervisor

2 weeks ago

Santa Monica, California, United States Retail For The People Full time
Job Overview

Position: Store Manager for Luxury Lingerie Flagship

Company Overview:
We are a premier luxury lingerie, loungewear, and swimwear brand focused on empowering contemporary women through exquisite, handcrafted collections. With a strong presence in over 100 retail locations worldwide, our brand represents femininity, artistry, and superior craftsmanship.

Role Summary:
As the Store Manager of our flagship store, you will play a crucial role in elevating retail operations. Your leadership will ensure outstanding customer experiences and optimize store performance, guiding a dedicated team towards excellence and brand success.

Key Responsibilities:

  • Act as a key partner to senior management, exemplifying leadership and operational excellence.
  • Inspire and lead a diverse team to provide exceptional customer service and build lasting client relationships.
  • Develop and implement strategic initiatives to enhance store sales and meet revenue goals.
  • Manage inventory processes, including stock levels, merchandising, and product displays.
  • Train and mentor store staff through ongoing development sessions to improve sales techniques and product knowledge.
  • Ensure compliance with company policies, security protocols, and loss prevention strategies.
  • Maintain high standards of store cleanliness, organization, and visual merchandising.
  • Deliver exceptional customer service personally, ensuring each customer feels valued and enjoys a memorable shopping experience.
  • Build and maintain client relationships through effective clienteling strategies and personalized communication.

Additional Duties:

  • Organize and host in-store events, trunk shows, and exclusive client experiences.
  • Monitor store performance metrics, analyze KPIs, and provide detailed reports to senior management.
  • Conduct regular training programs to empower the team to meet and exceed sales objectives.

Qualifications:

  • Bachelor's degree or equivalent experience preferred.
  • Minimum of 5 years of progressive retail management experience, preferably in luxury fashion, lingerie, swimwear, or related sectors.
  • Proven leadership skills with a track record of motivating teams and achieving results.
  • Proficient in POS systems (Shopify), inventory management software, and Google Workspace.
  • Excellent communication skills, both verbal and written, with a commitment to outstanding customer service.
  • Availability to work a flexible schedule, including weekends and holidays.
  • Previous experience in luxury retail, lingerie, or swimwear is a plus.
  • Familiarity with the local area is advantageous.

Benefits:

  • Competitive salary with performance-based incentives.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Generous paid time off and employee discounts on company products.
  • Opportunities for career advancement within a dynamic retail environment.

Work Environment:

  • Full-time position based at our flagship store.
  • Collaborative and fast-paced work atmosphere driven by creativity and innovation.
  • Opportunity to significantly contribute to the brand's growth and enhance customer experiences.

Pay Disclosure:

Salary Range for California-Based Applicants: $70,000 - $75,000 (actual compensation will be determined based on experience and other factors permitted by law).

Equal Opportunity Disclosure:

This employer is an equal opportunity provider and adheres to all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

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