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Sales Associate II

2 months ago

Santa Clara, California, United States Tapestry Full time
About the Role

The Sales Associate II is a key member of our store team, responsible for delivering exceptional customer service and driving sales results in a fast-paced luxury retail environment. As a Sales Associate II, you will be the face of our brand, providing personalized service to customers and creating a positive shopping experience.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Sales and Merchandising: Maintain a thorough knowledge of our products and services, making recommendations to customers and driving sales results.
  • Store Operations: Ensure the store is maintained in a clean and organized manner, adhering to company standards and procedures.
  • Team Collaboration: Work collaboratively with the sales team to achieve sales goals and provide support as needed.
Requirements
  • Experience: 1-3 years of previous sales experience in a luxury retail environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and lift up to 25 pounds.
About Tapestry

Tapestry, Inc. is an equal opportunity and affirmative action employer, committed to hiring and developing the best people. We pride ourselves on creating a diverse and inclusive work environment, where everyone has the opportunity to succeed.