Night Operations Senior Associate
2 weeks ago
Customers rely on Gopuff for their everyday essentials—day and night, regardless of the weather. We are building a team of innovative thinkers and proactive individuals who are eager to redefine the retail landscape swiftly. Your Responsibilities:
- Leadership: Demonstrate effective leadership by guiding the warehouse team, exemplifying best practices, and managing staff during shifts. Train new team members and ensure proficiency in processes and products.
- Order Fulfillment: Accurately pick and pack items for customer orders, ensuring quality and efficiency.
- Delivery Coordination: Assist in managing Delivery Partners to provide a seamless delivery experience.
- Problem Solving: Communicate with customers regarding substitutions or out-of-stock items.
- Inbound Logistics: Receive products from vendors, verifying that physical counts align with purchase orders/invoices, and address any discrepancies.
- Inventory Management: Organize products in inventory locations, conduct cycle counts to minimize stockouts, and manage waste in partnership with TooGoodToGo.
- Warehouse Oversight: Maintain a compliant, clean, and organized warehouse in accordance with operational standards.
- Health and Safety: Support onsite health and safety compliance and testing initiatives.
- Experience in a restaurant, retail, or warehouse setting.
- Familiarity with basic web-based software applications (e.g., Microsoft Office, Google Workspace).
- Strong work ethic, punctuality, responsibility, and integrity.
- Excellent communication skills.
- Organized, team-oriented, and a positive attitude.
- Flexible availability for overnight shifts (12am - 7am).
- Paid holidays and sick leave.
- Weekly pay cycle.
- RSU-stock options.
- Opportunities for career advancement.
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