Night Operations Senior Associate

2 weeks ago


Wilmington, Delaware, United States Gopuff Full time
Overview: Gopuff is seeking a Night Operations Senior Associate to be a vital part of our Operations team. Reporting directly to a Site Leader, Senior Operations Associates are crucial to maintaining high operational standards at our MFCs, ensuring timely and accurate service for our customers.
Customers rely on Gopuff for their everyday essentials—day and night, regardless of the weather. We are building a team of innovative thinkers and proactive individuals who are eager to redefine the retail landscape swiftly. Your Responsibilities:
  • Leadership: Demonstrate effective leadership by guiding the warehouse team, exemplifying best practices, and managing staff during shifts. Train new team members and ensure proficiency in processes and products.
  • Order Fulfillment: Accurately pick and pack items for customer orders, ensuring quality and efficiency.
  • Delivery Coordination: Assist in managing Delivery Partners to provide a seamless delivery experience.
  • Problem Solving: Communicate with customers regarding substitutions or out-of-stock items.
  • Inbound Logistics: Receive products from vendors, verifying that physical counts align with purchase orders/invoices, and address any discrepancies.
  • Inventory Management: Organize products in inventory locations, conduct cycle counts to minimize stockouts, and manage waste in partnership with TooGoodToGo.
  • Warehouse Oversight: Maintain a compliant, clean, and organized warehouse in accordance with operational standards.
  • Health and Safety: Support onsite health and safety compliance and testing initiatives.
Qualifications:
  • Experience in a restaurant, retail, or warehouse setting.
  • Familiarity with basic web-based software applications (e.g., Microsoft Office, Google Workspace).
  • Strong work ethic, punctuality, responsibility, and integrity.
  • Excellent communication skills.
  • Organized, team-oriented, and a positive attitude.
  • Flexible availability for overnight shifts (12am - 7am).
Benefits:
  • Paid holidays and sick leave.
  • Weekly pay cycle.
  • RSU-stock options.
  • Opportunities for career advancement.
At Gopuff, we understand that life can be unpredictable. Whether it's forgetting essentials at the store or needing a late-night snack, we are here to deliver your needs promptly. We are assembling a motivated team to drive our vision of convenience and reliability in an unpredictable world.

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