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Night Operations Supervisor

2 months ago

Wilmington, Delaware, United States Driftwood Hospitality Management Full time


At Driftwood Hospitality Management, we believe that exceptional service is rooted in a commitment to ensuring our guests feel secure and satisfied during their stay.

We are currently seeking a Night Operations Supervisor to uphold this standard.

In this vital position, you will be responsible for overseeing the safety and security of our guests, team members, and hotel assets.

Your role will require a composed demeanor in challenging situations, emphasizing professionalism and sound judgment.

Additionally, you will assist with guest room maintenance, ensure cleanliness, and provide support to the front desk team during overnight hours as necessary.


Key Responsibilities:
  • Maintain a secure environment for guests and staff.
  • Address guest room maintenance and cleanliness issues promptly.
  • Support front desk operations during overnight shifts.

Ideal Candidate Profile:
We are looking for someone who is:
  • Dedicated to safety and security with at least 1 year of management experience.
  • Committed to providing excellent guest service during check-in and throughout their stay.
  • Experienced in safety and security protocols, detail-oriented, and a team player.
  • Able to maintain composure under pressure.
  • Proficient in using communication systems.
  • Physically capable of standing, walking, kneeling, and lifting up to 25 pounds.
  • Flexible and willing to adapt to the demands of a 24-hour operation.

We offer a comprehensive benefits package, including:

  • 401(k)
  • Dental and Health Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Life Insurance
  • Paid Time Off
  • Vision Insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

Commitment to Diversity:
Driftwood Hospitality Management is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.