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Senior Program Operations Manager

2 months ago

Wilmington, Delaware, United States 05218 Citigroup Global Markets Inc. Full time

Overview: The Senior Program Operations Manager plays a pivotal role within our organization, tasked with the oversight of planning, coordination, and execution of diverse programs. This position demands exceptional communication abilities, strategic insight, and the capability to manage multiple teams or functional areas effectively.

Key Responsibilities:

  • Facilitates the planning, directing, and coordination of daily operations for a program or a portfolio of programs.
  • Identifies key stakeholders and organizations, fostering and managing relationships.
  • Leads the facilitation, coordination, and resolution of cross-functional issues within and across programs.
  • Oversees the development of work programs that align with organizational objectives.
  • Ensures compliance with program processes, procedures, and delivery standards.
  • Manages multiple teams or specific functional areas.

Qualifications:

  • Over 10 years of experience in Program Management.
  • Proven dedication to quality and meticulous attention to detail.
  • Strong interpersonal and negotiation skills.
  • Ability to think critically and solve complex problems.