Senior Living Community Leader

2 weeks ago


Wilmington, Delaware, United States FiveStar Senior Living Full time

About the Opportunity

Five Star Senior Living is seeking a dedicated and experienced Executive Director to lead our esteemed senior living community. This role offers a unique opportunity to make a meaningful impact on the lives of seniors while contributing to the growth and success of our organization.

Your Responsibilities
  • Strategic Leadership: Collaborate with regional, divisional, and corporate leadership to develop and implement short-term and long-term plans for the community. This includes actively participating in change management initiatives to ensure a smooth transition and successful implementation of new strategies.
  • Team Management & Development: Build and lead a high-performing team by hiring, training, coaching, developing, and motivating team members across all departments. Provide regular performance feedback and create a positive and supportive work environment that fosters growth and excellence.
  • Operational Excellence: Oversee the day-to-day operations of the community, ensuring efficient and effective service delivery. This includes managing staffing levels to meet resident needs while adhering to budgetary constraints and promoting fiscal responsibility.
  • Resident Experience Focus: Prioritize the well-being and satisfaction of residents by building strong relationships, fostering a sense of community, and setting high standards for team performance. Address resident concerns promptly and effectively, ensuring their needs are met with compassion and care.
  • Regulatory Compliance: Maintain strict adherence to state and federal regulations governing senior living facilities. Work closely with department heads and corporate legal counsel to ensure compliance and address any regulatory requirements.
Your Qualifications
  • Bachelor's degree in a relevant field, such as healthcare administration or business management.
  • Administrator's license/certification per state requirements.
  • Proven experience as a General Manager, Executive Director, or Administrator within the senior living industry.
  • Demonstrated success in managing and leading teams of at least 10 individuals, including hiring, coaching, performance management, and daily operations supervision.
  • Strong financial acumen with a deep understanding of financial reporting, P&L statements, labor modeling, and EBITDA control.
  • Experience in sales and marketing, building relationships within the community to drive business growth.
  • Proficiency in Microsoft Office Suite and Adobe Acrobat.

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