Automotive Customer Engagement Specialist

2 weeks ago


Paramus, New Jersey, United States Paramus Hyundai Full time
Job Overview

We are seeking a dedicated Onsite BDC Representative to enhance our customer engagement efforts. This role is crucial for driving traffic and setting appointments for our dealership.

Position Details

As a part of our dynamic team, you will be responsible for:

  • Making a minimum of 150 outbound calls each day to potential customers.
  • Utilizing inbound and outbound scripts to establish rapport and secure sales appointments.
  • Maintaining accurate records of interactions in our CRM system.
  • Tracking daily calls, emails, and appointments to meet established metrics.
  • Addressing customer objections with effective rebuttals.
  • Coordinating with various internal departments to ensure seamless communication.
What We Provide

Our company offers a comprehensive benefits package, including:

  • Medical, Dental, and Vision insurance.
  • 401K plan with contribution matching.
  • Free college education opportunities.
  • Competitive compensation structure.
  • Extensive training programs.
  • Employee discounts on vehicle purchases.
  • Paid vacation time.
  • A supportive work environment with Sundays off.
Candidate Qualifications

The ideal candidate will possess:

  • 1-2 years of experience in the automotive industry.
  • Previous sales experience is preferred.
  • Experience in a call center environment is advantageous.
  • A clean driving record.
  • A willingness to undergo a background check and drug screening.
  • Flexibility to work various hours, including weekends.
  • Basic computer skills and typing proficiency.
  • A positive and energetic attitude throughout the workday.
  • A professional appearance.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer.



  • Paramus, New Jersey, United States Planet Playskool Full time

    Job OverviewPosition: Customer Engagement Specialist at Planet Playskool & NERF Action XperienceLocation: Paramus, New JerseyReports To: Retail Lead/Retail ManagerRole Summary:Become an integral part of the vibrant team at Planet Playskool & NERF Action Xperience as a Customer Engagement Specialist. This role is essential in creating a delightful and...


  • Paramus, New Jersey, United States Lithia Motors Full time

    Company: Lithia Motors Position Overview: Automotive Maintenance Specialist At Lithia Motors, we pride ourselves on providing exceptional value and building lasting relationships with our customers. Our commitment to personal accountability, continuous improvement, and a positive work environment sets us apart in the automotive industry. Role...


  • Paramus, New Jersey, United States PMG, Inc. Full time

    Are you a recent graduate eager to launch your professional journey? PMG, Inc. is on the lookout for enthusiastic individuals to become part of our Sustainable Energy Client Support team. As a prominent player in Business Management and Client Consulting, we provide remarkable growth prospects for driven candidates like you.Position: Sustainable Energy...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Job OverviewParamus Chevrolet, a distinguished member of the VIP Automotive Group of Long Island, fosters a unique environment characterized by exceptional leadership and a strong commitment to customer service. We provide a professional workplace that emphasizes continuous training and excellence in performance as part of one of the most successful...


  • Paramus, New Jersey, United States Mavis Tires & Brakes at Discount Prices Full time

    About the PositionMavis Tires & Brakes at Discount Prices is seeking a skilled Automotive Alignment Technician to join our team at one of our state-of-the-art automotive service, repair, and tire sales centers.Job SummaryWe are looking for a highly motivated and detail-oriented individual to perform tire alignments on customer vehicles using the latest...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Paramus Chevrolet is a distinguished member of the VIP Automotive Group, recognized for its outstanding leadership and customer-centric culture. We invite you to join our team, where you will find a professional work atmosphere, ongoing training, and the chance to be part of one of Long Island's most successful automotive groups.At VIP, our mission is to...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Paramus Chevrolet, a proud member of the VIP Automotive Group of Long Island, is recognized for its outstanding leadership and customer-centric culture. We offer a professional work atmosphere, ongoing training, and the chance to be part of one of Long Island's leading automotive groups.At VIP, our mission is to deliver exceptional value and experiences for...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Paramus Chevrolet, a member of the VIP Automotive Group of Long Island, is recognized for its outstanding leadership and customer-centric culture. We provide a professional work atmosphere, ongoing training, and the chance to be part of one of Long Island's leading automotive groups.At VIP, our goal is to deliver exceptional value and experiences for every...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Paramus Chevrolet, a member of the VIP Automotive Group of Long Island, is recognized for its outstanding leadership and customer-centric environment. We offer a professional workplace, ongoing training, and the chance to be part of one of Long Island's leading automotive groups.At VIP, our goal is to deliver exceptional value and experiences for every...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Job OverviewParamus Chevrolet, a distinguished member of the VIP Automotive Group of Long Island, fosters a unique environment characterized by exceptional leadership and a strong commitment to customer service. We provide a professional workplace that emphasizes continuous training and excellence in performance, making us one of the most successful...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Job OverviewParamus Chevrolet, a distinguished member of the VIP Automotive Group of Long Island, fosters a unique blend of exceptional leadership and a culture focused on customer satisfaction. We provide a professional work environment that emphasizes continuous training and performance excellence as part of one of the most successful automotive groups in...


  • Paramus, New Jersey, United States Ascena Full time

    About UsAt Ascena, we're dedicated to empowering women to feel confident and inspired in their daily lives. Our brand embodies the spirit of American women, providing them with the tools and resources they need to succeed.Position OverviewIn this role, you'll work closely with the Store Manager to create an engaging and welcoming environment for our...


  • Paramus, New Jersey, United States Lithia Motors Full time

    About the RoleLithia Motors is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesInitiate automotive services and repairs, ensuring accurate and timely completion.Serve as the primary point of contact between customers...


  • Paramus, New Jersey, United States Coda Staffing Full time

    Job OverviewPosition Type: Temporary to PermanentThe Technical Product Support Specialist plays a crucial role within the Customer Experience team, addressing advanced support inquiries related to wine storage solutions, including refrigerators, cellars, and cooling systems. This proactive individual will deliver precise and prompt resolutions to customer...


  • Paramus, New Jersey, United States Westbury Jeep Chrysler Dodge Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Automotive Service Receptionist to join our team at Westbury Jeep Chrysler Dodge. As a key member of our service department, you will play a vital role in ensuring exceptional customer satisfaction and providing top-notch support to our customers.Key Responsibilities:Transaction Handling:...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Job SummaryParamus Chevrolet is seeking a highly skilled and detail-oriented Automotive Service Receptionist to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, handling transactions, and ensuring a seamless experience for our clients.Key ResponsibilitiesCustomer Service: Provide...


  • Paramus, New Jersey, United States Paramus Chevrolet Full time

    Job SummaryParamus Chevrolet is seeking a highly skilled and detail-oriented Automotive Service Receptionist to join our team. As a key member of our service department, you will play a pivotal role in ensuring customer satisfaction by handling transactions, providing exceptional customer service, and maintaining accurate records.Key...


  • Paramus, New Jersey, United States Stew Leonard's Full time

    Position Overview:As a Retail Cash Handling Specialist, you will be responsible for managing customer transactions efficiently and accurately. Your role is vital in ensuring a smooth purchasing experience for our clientele.Key Responsibilities:- Execute monetary transactions by scanning items and processing payments through various methods including cash,...

  • Skincare Specialist

    2 weeks ago


    Paramus, New Jersey, United States Restore Hyper Wellness Full time

    Benefits:Employee discountsPaid time offCompetitive salaryAre you passionate about enhancing your clients' skin health and overall wellness? This is your chance to adopt an advanced approach in skincare to assist our clients in becoming their best selves. As a Skincare Specialist at Restore Hyper Wellness, you will leverage your advanced knowledge and skills...


  • Paramus, New Jersey, United States Voda Cleaning & Restoration of Bergen County Full time

    Benefits:Company vehicleEmployee discountsFlexible working hoursCareer growth opportunitiesTraining and professional developmentComplimentary uniformsWater Damage Technician Benefits/PerksIncentive compensation opportunitiesOpportunities for career advancementPaid training sessionsCompany OverviewAt Voda Cleaning & Restoration of Bergen County, we are...