Retail Operations Leader
2 weeks ago
About CELINE: As a symbol of sophistication and genuine luxury, CELINE stands out with its elegant and timeless collections. This esteemed French Leather-Goods and Couture House is propelled by a robust artistic vision.
Our Vision: CELINE aspires to be one of the most iconic luxury brands globally. To realize this ambition, we seek dynamic, passionate, and authentic individuals eager to thrive in a highly creative and challenging atmosphere.
Position Overview: We are currently in search of a Retail Operations Leader to oversee our team.
Key Responsibilities:
- Store Management: Oversee the comprehensive management of the retail space, including staff, inventory, and customer service.
- Sales Objectives: Drive the achievement of sales targets while upholding high operational and merchandising standards.
- Team Development: Cultivate a motivated team environment and support associates in their professional growth.
- Customer Experience: Enhance customer service by addressing issues and coaching staff to maintain exemplary service standards.
- Operational Excellence: Utilize inventory management systems effectively and collaborate with buyers for ordering responsibilities.
- Financial Accountability: Manage the store's profit and loss, focusing on controllable expenses and sales plans.
- Visual Merchandising: Ensure adherence to corporate visual standards in collaboration with the Visual Merchandiser.
- Human Resources: Supervise personnel matters, including recruitment, training, and performance evaluations.
Qualifications:
- Minimum of 7-10 years of experience in retail management, preferably within a luxury context.
- Strong proficiency in various software applications.
- Results-oriented with a focus on team motivation and customer service excellence.
- Exceptional communication skills, both verbal and written.
Compensation: The salary for this role ranges from $115,000 to $130,000 annually, based on relevant skills and experience. A comprehensive benefits package is also included.
Our Commitment: CELINE is an equal opportunity employer dedicated to fostering an inclusive environment where diversity is celebrated, and all employees feel valued and heard.
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