Retail Operations Leader

2 weeks ago


San Jose, California, United States LVMH Group Full time

About CELINE: As a symbol of sophistication and genuine luxury, CELINE stands out with its elegant and timeless collections. This esteemed French Leather-Goods and Couture House is propelled by a robust artistic vision.

Our Vision: CELINE aspires to be one of the most iconic luxury brands globally. To realize this ambition, we seek dynamic, passionate, and authentic individuals eager to thrive in a highly creative and challenging atmosphere.

Position Overview: We are currently in search of a Retail Operations Leader to oversee our team.

Key Responsibilities:

  • Store Management: Oversee the comprehensive management of the retail space, including staff, inventory, and customer service.
  • Sales Objectives: Drive the achievement of sales targets while upholding high operational and merchandising standards.
  • Team Development: Cultivate a motivated team environment and support associates in their professional growth.
  • Customer Experience: Enhance customer service by addressing issues and coaching staff to maintain exemplary service standards.
  • Operational Excellence: Utilize inventory management systems effectively and collaborate with buyers for ordering responsibilities.
  • Financial Accountability: Manage the store's profit and loss, focusing on controllable expenses and sales plans.
  • Visual Merchandising: Ensure adherence to corporate visual standards in collaboration with the Visual Merchandiser.
  • Human Resources: Supervise personnel matters, including recruitment, training, and performance evaluations.

Qualifications:

  • Minimum of 7-10 years of experience in retail management, preferably within a luxury context.
  • Strong proficiency in various software applications.
  • Results-oriented with a focus on team motivation and customer service excellence.
  • Exceptional communication skills, both verbal and written.

Compensation: The salary for this role ranges from $115,000 to $130,000 annually, based on relevant skills and experience. A comprehensive benefits package is also included.

Our Commitment: CELINE is an equal opportunity employer dedicated to fostering an inclusive environment where diversity is celebrated, and all employees feel valued and heard.



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