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Retail Operations Supervisor
2 months ago
Position: Retail Operations Supervisor
As a key member of our team at Peet's Coffee Inc., the Retail Operations Supervisor plays a pivotal role in fostering an environment of excellence and customer satisfaction. This position is designed for individuals aspiring to advance their careers in retail management, with a clear pathway to becoming a Store Manager within a year.
Key Responsibilities:
- Leadership: Cultivate a culture of authenticity, respect, and integrity among team members.
- Operational Excellence: Oversee daily operations, ensuring high standards of quality and service.
- Team Development: Mentor and guide Baristas and Shift Leaders, promoting their professional growth.
- Customer Engagement: Deliver exceptional customer service and foster a welcoming atmosphere.
What We Seek in Our Ideal Candidate:
- A minimum of two years in a supervisory role within retail, demonstrating outstanding customer service skills.
- A genuine desire to grow into a Store Manager role, taking charge of personal development.
- Strong communication skills, with the ability to connect with customers and team members alike.
- Reliability and punctuality, with the ability to thrive in a fast-paced environment.
Benefits of Joining Our Team:
At Peet's Coffee Inc., we value our employees and offer a comprehensive benefits package that includes:
- Competitive salary based on experience and location.
- 401(k) plan with generous matching contributions.
- Comprehensive medical, dental, and vision insurance.
- Access to mental health resources through our Employee Assistance Program.
- Tuition scholarship opportunities for continued education.
- Paid time off, including vacation, holidays, and sick leave.
- Monthly bonus program based on performance.
- Employee discounts on coffee and baked goods.
We are committed to creating a diverse and inclusive workplace and encourage individuals from all backgrounds to apply. Join us in our mission to provide exceptional coffee experiences and contribute to the growth of our team.
