Retail Operations Leader

2 weeks ago

San Diego, California, United States Aesop Full time


For over 35 years, Aesop has meticulously fostered an inspiring and inclusive atmosphere where our team members are supported and encouraged to excel.

As a global retail entity, we provide professional growth and advancement opportunities to align with career aspirations.

Our philosophy towards skin care is rooted in careful attention to detail, utilizing only the most effective ingredients to craft formulations that engage both the self and the senses.

This same level of diligence is applied during our hiring process, seeking out thoughtful and inspired individuals with diverse perspectives who elevate both themselves and their colleagues.

We strive to achieve a harmonious balance between people, planet, and profit, actively working to minimize our environmental impact.

This commitment has led us to achieve certification as a B Corp, and we are dedicated to fostering a more sustainable and inclusive society.
Role Overview

As a Retail Operations Leader, you exemplify our commitment to engaging, listening to, and guiding customers towards products that resonate with their needs.

Through enthusiastic and focused leadership, you will inspire and develop your team to create memorable, inclusive customer interactions that enhance overall store performance.


Working full-time on-site, including some weekend shifts, you will oversee budgeting, store-specific marketing initiatives, and the expansion of the store's clientele, as well as orchestrating the daily operations of a team of Retail Consultants.

The ideal candidate will be a seasoned professional, capable of approaching this role with diligence, passion, and an unwavering dedication to excellence.

What We Seek
• Management experience in a customer service setting

• Proven ability to drive sales and achieve commercial objectives

• Skill in introducing Aesop products to clients through hands-on demonstrations

• History of successfully leading and mentoring a team, fostering an inclusive and psychologically safe workplace

• Demonstrated empathy in managing interpersonal relationships

• Open-mindedness and a deep curiosity to understand others, listen without judgment, and act on diverse viewpoints

• Strong communication, problem-solving, commercial insight, and merchandising capabilities

• Familiarity with the skin care industry (preferred)

• Knowledge of hair care, body care, fragrance, and home categories (preferred)

• Proficiency in computer applications, particularly the Microsoft Office suite

Successful candidates will be available for a 40-hour work week, including weekends, and must have the flexibility to work a retail schedule that includes evenings and holidays.

What We Offer
• Competitive compensation starting at $31.00 per hour, based on experience and qualifications.
• Comprehensive medical, dental, and vision insurance with fully company-paid options.

• Potential for a 10% monthly bonus

• 401k savings plan with company matching and no vesting period

• Generous product discount and bi-annual complimentary product allocation

• Starting with 12 days of vacation, increasing with tenure

• Up to 7 paid holidays

• 3 days of paid volunteer leave

• 3 days of paid personal leave

• A suite of development options, including complimentary access to LinkedIn Learning, in-house training, and study support opportunities


• Access to employee assistance programs, a complimentary subscription to the Headspace mindfulness app, summer wellness leave options, and mental wellness programming through Modern Health, offering 6 coaching and 8 therapy sessions per year for you and up to three family members.

• Up to 6 months of paid parental leave for eligible primary caregivers


Aesop is dedicated to attracting, developing, and retaining exceptional talent by providing a creative and inclusive workplace where skills are genuinely recognized and rewarded.

We are committed to promoting inclusion for all, believing that diversity, inclusion, and belonging are vital to our organization's success.

We actively encourage everyone to consider joining us on this journey.
#LI-Onsite

#J-18808-Ljbffr

  • Retail Operations Leader

    2 weeks ago

    San Diego, California, United States The Salvation Army USA Western Territory Full time

    POSITION: Retail Operations LeaderABOUT THE ORGANIZATION:The Salvation Army (TSA) Adult Rehabilitation Center (ARC) provides a no-cost program designed to assist individuals in their journey towards rehabilitation and recovery. We deeply appreciate the contributions of our dedicated employees who play a vital role in the success and efficiency of our...

  • Retail Operations Manager

    4 days ago

    San Diego, California, United States Allbirds Retail Full time

    About the Role:The Floor Lead is a key member of the Allbirds Retail team, responsible for delivering an exceptional customer experience and executing daily operations within the store. This role requires a strong focus on customer service, operational excellence, and people management.Key Responsibilities:Customer Experience:Provide high-quality,...

  • Retail Operations Lead

    2 weeks ago

    San Diego, California, United States American Retail Services Full time

    Job OverviewPosition Title: Retail Operations LeadEmployment Type: Full-timeDepartment: Retail OperationsReports To: Site ManagerThis position is a vital part of the retail management team, ensuring the smooth and efficient operation of the store's retail activities. The Retail Operations Lead will mentor and inspire team members to achieve outstanding...

  • Automotive Retail Operations Leader

    2 weeks ago

    San Diego, California, United States Monro, Inc. Full time

    Company OverviewMonro's family of brands stands as a prominent name in the automotive service and tire retail sector across the United States. We service approximately five million vehicles annually, ensuring that every interaction is personal and meaningful. Our commitment to valuing every guest and teammate is at the heart of our operations.With our...

  • Retail Operations Lead

    2 weeks ago

    San Diego, California, United States American Retail Services Full time

    Job OverviewPosition Title: Retail Operations LeadEmployment Type: Full-timeDepartment: Retail OperationsReporting To: Site ManagerThis position is a key member of the retail leadership team, responsible for ensuring the smooth and efficient operation of store activities. The Retail Operations Lead will guide and inspire team members to achieve outstanding...

  • Retail Operations Manager

    2 days ago

    San Diego, California, United States American Retail Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Retail Operations Manager to join our team at American Retail Services. As a key member of our store's leadership team, you will be responsible for ensuring the effective and efficient functioning of our retail operations.Key ResponsibilitiesMaintain accurate and up-to-date reports on a daily,...

  • Retail Team Leader

    2 weeks ago

    San Diego, California, United States Gruppe Louis Vuitton Full time

    Position OverviewGruppe Louis Vuitton is on the lookout for a dedicated and enthusiastic Retail Team Leader to enhance our dynamic team.As a Retail Team Leader, you will embody the essence of our Brand. Your role will involve guiding and inspiring your team, fostering Client relationships, and proactively driving the achievement of sales objectives while...

  • Retail Operations Lead

    2 weeks ago

    San Diego, California, United States American Retail Services Full time

    Job OverviewPosition Title: Lead IEmployment Type: Non-Exempt, HourlyWork Schedule: Full-timeDepartment: Retail OperationsReporting To: Site ManagerThis position is integral to the store's management team, ensuring the smooth and efficient operation of retail activities. The Lead I will mentor and inspire team members to achieve exceptional performance.Key...

  • Retail Operations Lead

    2 weeks ago

    San Diego, California, United States American Retail Services Full time

    Job OverviewPosition Title: Lead IEmployment Type: Non-Exempt, HourlyWork Schedule: Full-timeDepartment: Retail OperationsReporting To: Site ManagerThis position is a vital part of the retail management team, responsible for ensuring the smooth and efficient operation of store activities. The Lead I will mentor and inspire team members to achieve outstanding...

  • Retail Operations Leader

    2 weeks ago

    San Jose, California, United States Famous Footwear Full time

    Join Our Team as a Retail Operations Leader!At Famous Footwear, we are seeking a dedicated Retail Operations Leader to guide our sales team towards success. In this role, you will:Motivate and Inspire: Lead your sales teams to achieve their targets while fostering a sense of pride in their contributions.Enhance Customer Experience: Ensure that every customer...

  • Automotive Retail Operations Leader

    2 weeks ago

    San Diego, California, United States Monro Muffler Brake Full time

    Company Overview: Monro Muffler Brake is a prominent name in the automotive service and tire industry across the United States. With a commitment to servicing millions of vehicles annually, we prioritize a personal touch, ensuring every customer feels valued and every team member is respected.About Us: Founded in Rochester, New York, Monro has expanded...

  • Retail Operations Leader

    2 weeks ago

    San Diego, California, United States European Wax Center Full time

    Are you an enthusiastic manager who excels in cultivating exceptional teams and seeks to join a company that prioritizes your professional growth? If so, we encourage you to explore this opportunity. If you are committed to consistently surpassing customer expectations, thrive in a performance-driven environment, and aspire to be a vital member of a...

  • Retail Operations Leader

    7 days ago

    San Diego, California, United States Victoria's Secret Full time

    Store Manager at Victoria's Secret & CoKey Responsibilities:Embody and promote the core values of the companyProvide outstanding customer service experiencesMentor and nurture team membersOversee sales area and team performanceEnsure excellence in operationsManage visual presentation and stock oversightDirect Reports:Customer Experience Manager(s)Customer...

  • Retail Operations Leader

    7 days ago

    San Diego, California, United States Victoria's Secret Full time

    Store Manager at Victoria's Secret & CoKey Responsibilities:Embody and promote company valuesProvide outstanding customer service experiencesMentor and enhance the skills of team membersOversee sales floor activities and performance metricsGuarantee operational efficiencyManage visual presentation and stock oversightDirect Reports:Customer Experience...

  • Retail Operations Leader

    2 weeks ago

    San Diego, California, United States Victoria's Secret Full time

    Store Manager at Victoria's Secret & CoKey Responsibilities:Embody and promote company valuesProvide outstanding customer service experiencesMentor and nurture team membersOversee sales floor activities and performance metricsEnsure operational efficiencyManage visual presentation and stock controlDirect Reports:Customer Experience Manager(s)Customer...

  • Retail Operations Leader

    2 weeks ago

    San Jose, California, United States Travis Mathew Full time

    Retail Operations LeaderJob Category: Retail Requisition Number: STORE02945Job OverviewThe Retail Operations Leader is tasked with overseeing the daily retail functions of the store, which includes sales performance, customer service excellence, team leadership, and operational efficiency.Key ResponsibilitiesFormulate and execute strategies aimed at...

  • Retail Operations Leader

    2 weeks ago

    San Francisco, California, United States GNC Full time

    Position OverviewCompany OverviewAs a pioneer in health and wellness since 1935, GNC inspires individuals to achieve their aspirations with a diverse and trusted range of products.At GNC, we prioritize our customers and continuously foster collaboration and innovation to bring forward effective solutions that turn aspirations into reality. Our team members...

  • Retail Sales Team Leader

    2 weeks ago

    San Diego, California, United States Vuori, Inc. Full time

    Position Overview:The Retail Sales Team Leader at Vuori plays a pivotal role in guiding the retail team by setting a positive example. This position emphasizes building strong relationships with customers while effectively conveying Vuori's brand ethos through comprehensive product knowledge and an enthusiastic, uplifting demeanor.Key Responsibilities:1....

  • Retail Operations Leader

    2 weeks ago

    San Francisco, California, United States Sephora Full time

    Position Overview:As a pivotal member of our team, the Retail Operations Leader plays a crucial role in enhancing the shopping experience for our clientele while guiding and motivating the store team. This position requires a blend of creativity, strategic thinking, and a passion for retail excellence.Key Responsibilities:Delivering Exceptional Customer...

  • Retail Operations Leader

    1 week ago

    San Jose, California, United States Work World Full time

    Job OverviewPosition Available: Retail Operations LeaderSchedule: Full-timeCompensation: $55k - $65k (Dependent on Experience)About Work World:Work World stands as the premier specialty retailer of work apparel and footwear in the Western United States. Since our inception in 1990, we have expanded to over 35 locations under the Work World and Whistle...