Client Service Representative

2 weeks ago


Santee, California, United States Domino's Franchise Full time
Position Overview:

As a vital member of our team, you will be responsible for delivering exceptional customer service while ensuring efficient operations within our establishment.

Key Responsibilities:
1. Operate all necessary equipment effectively.
2. Manage inventory by transferring ingredients from delivery areas to storage and workspaces.
3. Prepare products to meet customer demands.
4. Handle and process customer orders via telephone and in-person interactions.
5. Conduct inventory checks and maintain accurate records.
6. Maintain cleanliness of equipment and the facility on a daily basis.

Training:
Comprehensive orientation and on-the-job training will be provided.

Communication Skills:
Ability to understand and convey written instructions accurately. Strong verbal communication skills are essential for interacting with customers and team members.

Essential Skills:
1. Proficiency in basic arithmetic operations (addition, subtraction, multiplication, division) is required. Ability to provide accurate monetary change.
2. Effective verbal and written communication skills for processing orders.
3. Good hand-eye coordination for precise movements and order entry using computer systems.

Work Environment:

Exposure to:
Variable weather conditions during outdoor tasks. In-store temperatures may range from cool to warm, and sudden temperature changes may occur. Potential exposure to food odors, dust, and other environmental factors.

Sensory Requirements:
Ability to communicate effectively over the phone and possess near and mid-range vision for in-store tasks.

Temperament:
Ability to manage multiple tasks, work independently and collaboratively, and maintain composure under pressure while adhering to quality standards.

Physical Requirements:
1. Most tasks are performed while standing, with some walking required.
2. Ability to lift and carry items weighing up to 50 pounds.
3. Occasional climbing and bending are necessary for various tasks.

Driving Responsibilities:
Deliver products within a designated area as needed.

Qualifications:
All information will be kept confidential in accordance with EEO guidelines.

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