Care Coordination Supervisor
2 weeks ago
Comforting Home Care by Phoebe is a distinguished non-medical home care provider, in search of a dedicated **Scheduling Supervisor**. This role offers both **Part-Time and Full-Time** opportunities within our office environment. The ideal candidate will possess a compassionate nature and a commitment to delivering exceptional customer service to both our clients and caregivers.
Key Responsibilities:
- Manage and coordinate the schedules for Direct Care Workers and Clients, ensuring alignment with approved hours and requests.
- Collaborate closely with nursing staff and clients/families to maintain optimal staffing levels.
- Provide on-call support during select evenings, along with weekend and holiday shifts as required.
- Perform general office duties, including answering phone calls, welcoming visitors, and scheduling appointments. Identify staffing needs and communicate them to nursing personnel.
- Foster positive relationships among staff, clients, and families.
- Ensure that staff, clients, and families have access to necessary resources for effective service delivery.
- Advocate for patients and families while upholding ethical practices.
- Maintain accurate employee and client records, tracking and reporting any missing or deficient items. Complete required documentation and filing.
- Undertake additional responsibilities as assigned.
Qualifications:
- Preferred experience in scheduling or staffing roles. Previous experience as a direct care worker is advantageous but not mandatory.
- Possession of a valid PA Driver's License.
- Strong customer service skills.
- Encouragement of caregiving experience is highly valued.
If you meet these qualifications, we encourage you to consider this opportunity to make a meaningful impact in the lives of others.
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