Care Coordination Supervisor

2 weeks ago


Allentown, Pennsylvania, United States Comforting Home Care by Phoebe Full time
Job Overview

Comforting Home Care by Phoebe is a distinguished non-medical home care provider, in search of a dedicated **Scheduling Supervisor**. This role offers both **Part-Time and Full-Time** opportunities within our office environment. The ideal candidate will possess a compassionate nature and a commitment to delivering exceptional customer service to both our clients and caregivers.

Key Responsibilities:

  • Manage and coordinate the schedules for Direct Care Workers and Clients, ensuring alignment with approved hours and requests.
  • Collaborate closely with nursing staff and clients/families to maintain optimal staffing levels.
  • Provide on-call support during select evenings, along with weekend and holiday shifts as required.
  • Perform general office duties, including answering phone calls, welcoming visitors, and scheduling appointments. Identify staffing needs and communicate them to nursing personnel.
  • Foster positive relationships among staff, clients, and families.
  • Ensure that staff, clients, and families have access to necessary resources for effective service delivery.
  • Advocate for patients and families while upholding ethical practices.
  • Maintain accurate employee and client records, tracking and reporting any missing or deficient items. Complete required documentation and filing.
  • Undertake additional responsibilities as assigned.

Qualifications:

  • Preferred experience in scheduling or staffing roles. Previous experience as a direct care worker is advantageous but not mandatory.
  • Possession of a valid PA Driver's License.
  • Strong customer service skills.
  • Encouragement of caregiving experience is highly valued.

If you meet these qualifications, we encourage you to consider this opportunity to make a meaningful impact in the lives of others.



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