Customer Care Coordinator
2 months ago
About Us:
Royal Home Care Services, Inc. is a dedicated organization focused on providing exceptional support to individuals requiring personal care assistance, particularly those who are fragile or intellectually disabled.
Position Overview:
We are seeking a motivated Customer Service Support professional to enhance our team in the Lehigh County area. This role is essential in fostering customer satisfaction through effective communication and problem-solving.
Key Responsibilities:
- Conduct home visits to clients, addressing their concerns and inquiries.
- Serve as a liaison between clients, caregivers, and management, ensuring clear communication.
- Maintain comprehensive knowledge of our services and products to assist clients effectively.
- Provide solutions to complaints and issues with a positive and proactive approach.
- Assist in scheduling and coordinating home care visits.
Qualifications:
- 1-2 years of experience in a client support role.
- Bilingual proficiency in English and Spanish is required.
- Strong written and verbal communication skills.
- Proficient in Microsoft Word, Excel, Dropbox, and similar platforms.
- Excellent time management and organizational skills.
- Valid driver's license and access to a vehicle.
Benefits:
Royal Home Care offers a comprehensive benefits package, including:
- Medical, Dental, and Vision coverage
- Profit Sharing
- Paid Time Off
- Life Insurance
- Performance Bonuses
-
Customer Service Coordinator
2 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeJob SummaryA Customer Service Coordinator at Penske Truck Leasing is responsible for coordinating customer service activities, including scheduling preventative maintenance requests, coordinating outside repairs, and planning and managing the shop work plan.This role is located at the Penske facility in Allentown, PA, and requires strong communication and...
-
Customer Service Coordinator
3 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeJob SummaryPenske Truck Leasing is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for coordinating preventative maintenance requests, scheduling outside repairs, and managing the shop work plan to ensure exceptional customer service and productivity.Key...
-
Customer Service Coordinator
4 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeJob SummaryPenske Truck Leasing is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for coordinating preventative maintenance requests, scheduling outside repairs, and managing the shop work plan to ensure exceptional customer service and productivity.Key...
-
Customer Service Coordinator
4 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeJob SummaryA Penske Customer Service Coordinator is responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan. This role is located at the Penske facility in Allentown, PA.Key ResponsibilitiesDevelop daily and weekly workforce plans to maximize customer service and...
-
Customer Service Coordinator
4 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeJob SummaryPenske is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for coordinating preventative maintenance requests, scheduling outside repairs, and planning and managing the shop work plan.Key ResponsibilitiesDevelop daily and weekly workforce plans to maximize...
-
Customer Service Coordinator
6 days ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeJob Summary: We are seeking a highly skilled Customer Service Coordinator to join our team at Penske Truck Leasing. As a key member of our service department, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and managing the shop work plan.Main Responsibilities:Develop daily and weekly workforce plans to...
-
Customer Service Coordinator
2 weeks ago
Allentown, Pennsylvania, United States Penske Full timeJob Summary:As a Customer Service Coordinator at Penske, you will be responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan. This role is located at the Penske facility and requires strong communication and organizational skills.Main Responsibilities: Develop...
-
Patient Care Coordinator
6 days ago
Allentown, Pennsylvania, United States All American Home Care LLC Full timeJob Summary:As a Patient Care Coordinator at All American Home Care LLC, you will play a vital role in ensuring the highest level of care for our patients. Your primary responsibility will be to develop, monitor, and evaluate home health care plans for our patients, ensuring that they receive the best possible care in the comfort of their own homes.Key...
-
Patient Care Coordinator
2 weeks ago
Allentown, Pennsylvania, United States CareRing Health, LLC Full timeAbout UsCareRing Health, LLC is a leading provider of homecare services in Pennsylvania and Delaware, dedicated to delivering exceptional care to patients in need.Job SummaryWe are seeking a talented Patient Care Coordinator to join our team, responsible for coordinating patient care services, ensuring compliance with laws and company policies, and providing...
-
Warehouse Customer Service Coordinator
2 weeks ago
Allentown, Pennsylvania, United States A. Duie Pyle Full timeJob Title: Warehouse Customer Service RepresentativeA. Duie Pyle, a family-owned business since 1924, offers a range of integrated transportation and distribution solutions throughout the Northeast. Our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations enable us to provide flexible and seamless...
-
Scheduling Coordinator
6 days ago
Allentown, Pennsylvania, United States Comforting Home Care by Phoebe Full timeAt Comforting Home Care by Phoebe, we are seeking a skilled Scheduling Supervisor to join our team. This part-time/full-time in-office position is based in Allentown, PA, and requires a compassionate and dedicated individual who can provide quality customer service to our clients and caregivers.Key Responsibilities:Coordinate schedules for Direct Care...
-
Memory Care Activities Coordinator
1 week ago
Allentown, Pennsylvania, United States Country Meadows Full timeMemory Care Activities AssistantAs a Memory Care Activities Assistant at Country Meadows, you will play a vital role in creating engaging experiences for our residents. Your enthusiasm and creativity will bring joy and purpose to their lives.We are seeking individuals who value the company of older adults, lead with a big picture mentality, and appreciate...
-
Activity Coordinator
2 weeks ago
Allentown, Pennsylvania, United States Independence Care at Home Full timeJob Title: Activity AssistantJob Summary: We are seeking a compassionate and organized Activity Assistant to join our team at Independence Care at Home.Key Responsibilities:Assist seniors in participating in activities and provide support with daily living tasks.Help plan and coordinate activities to promote socialization and engagement.Assist participants...
-
Program Coordinator
4 weeks ago
Allentown, Pennsylvania, United States Supreme Nursing Care and Supported Living Full timeJob SummaryWe are seeking a highly skilled and dedicated Program Specialist to join our team at Supreme Nursing Care and Supported Living. As a Program Specialist, you will play a vital role in creating and promoting a culture centered on building self-directed lives with the people we support.Key ResponsibilitiesLeadership and Management: Display principles...
-
Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States Royal Home Care Full timeAbout Royal Home Care Services, Inc.Royal Home Care Services, Inc. is a leading provider of home care services dedicated to serving individuals with fragile, intellectually disabled, and personal care needs. Our team is passionate about delivering exceptional care and support to our clients and their families.Job SummaryWe are seeking a highly motivated and...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States Royal Home Care Full timeRoyal Home Care Services, Inc. is seeking a skilled customer service professional to drive client satisfaction and success. Key responsibilities include visiting clients, addressing concerns, communicating with management, and maintaining extensive product knowledge. The ideal candidate will be bilingual and possess excellent written and verbal communication...
-
Customer Service Representative
6 days ago
Allentown, Pennsylvania, United States Royal Home Care Full timeAbout Royal Home Care Services, Inc.Royal Home Care is a Home Care organization dedicated to serving those fragile, intellectually disabled, and in need of personal care assistance.Job SummaryWe are seeking a Customer Service Representative to drive customer satisfaction by visiting clients, addressing concerns, communicating with management, and maintaining...
-
Shared Living Program Coordinator
2 weeks ago
Allentown, Pennsylvania, United States Riverside Community Care Full timeJoin Our Team as a Shared Living CoordinatorWe are seeking a highly motivated and organized individual to join our team as a Shared Living Coordinator for the North Shore Area. As a Shared Living Coordinator, you will play a critical role in ensuring the delivery of high-quality, compassionate, and cost-effective services to individuals living in Shared...
-
Admissions Coordinator
2 weeks ago
Allentown, Pennsylvania, United States Phoebe Ministries Full timeJob OverviewWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Phoebe Ministries. The successful candidate will be responsible for delivering excellent customer service to residents, families, and co-workers, while maintaining accurate data in our computer system for statistical reporting.Key...
-
Bilingual Customer Support Representative
2 months ago
Allentown, Pennsylvania, United States Royal Home Care Full timeRoyal Home Care Services, Inc. is seeking a dedicated Customer Service Support professional to enhance our team. This role is essential in fostering customer satisfaction through direct interactions with clients, addressing their concerns, and facilitating communication with management. The successful candidate will be instrumental in bridging communication...