Patient Care Coordinator

2 weeks ago

Allentown, Pennsylvania, United States Strive Health Full time
About Strive Health

Strive Health is dedicated to revolutionizing the kidney care landscape. Our mission is to enhance the lives of individuals suffering from kidney disease through early detection, proactive engagement, and comprehensive care coordination. Our approach is centered around a dedicated care team that collaborates with local healthcare providers, ensuring a seamless journey for patients from chronic kidney disease to end-stage renal disease. By utilizing advanced data analytics, we identify patients at risk and implement interventions that significantly reduce emergency dialysis incidents, lower hospital admissions, and enhance overall patient satisfaction.

Why Consider This Opportunity
  • Strive Health has earned multiple accolades as a top workplace, including recognition from Forbes and Built In Colorado.
  • We prioritize innovation through a diverse workforce that reflects the communities we serve, supported by our Employee Resource Groups.
  • Our wellbeing initiatives include flexible time off, comprehensive mental health resources, and generous leave policies.
  • We foster a culture of celebration through team-building activities and recognition programs.
  • Our commitment to tenacity drives us to overcome challenges and deliver compassionate care.
Key Responsibilities

The Patient Care Coordinator collaborates with the healthcare team to provide continuous support and communication for patients with chronic kidney disease (CKD) and End-Stage Renal Disease (ESRD). This role serves as a central point of contact, coordinating resources, identifying care gaps, and ensuring proactive follow-up.

Daily Activities
  • Conducts outreach calls to patients to assess their clinical needs and connect them with suitable resources.
  • Follows up with patients to confirm their needs are met and schedules future check-ins.
  • Works closely with clinical teams and providers to ensure a smooth continuum of care.
  • Monitors patient hospitalizations and collaborates with care team members to gather relevant patient information.
  • Distributes educational materials to patients and communicates with primary care physicians and specialists regarding new appointments.
  • Engages effectively with all levels of the clinical team to manage care transitions and address any care gaps.
Qualifications
  • Minimum of 2 years of relevant education, experience, or certification.
  • Current BLS or CPR Certification is required.
  • Reliable transportation for commuting to patient locations.
  • Ability to provide in-person patient care, which may involve physical activities.
  • Internet connectivity meeting specified requirements.
Preferred Skills
  • Active Community Health Worker (CHW) Certification.
  • Experience in customer service.
  • Proficiency in MS Office applications.
About You
  • Strong verbal and written communication skills.
  • Ability to handle confidential information with discretion.
  • Clear and respectful communication style.
Compensation and Benefits

Strive Health offers competitive compensation packages, including health, dental, and vision insurance, a 401k retirement plan with employer matching, and various leave options. Performance bonuses may be available based on individual and company performance.

Strive Health is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified applicants to consider this opportunity.

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