Resource Scheduling Supervisor

2 weeks ago

Allentown, Pennsylvania, United States Care and Help Home Care Full time
Job Overview

About Care & Help

In the realm of home care services, Care & Help Home Care, LLC stands out as a reputable provider in the Philadelphia area, dedicated to delivering transparent and high-quality home healthcare solutions. Our team of caregivers and home health aides is rigorously screened and trained to offer essential non-medical services to seniors.

Position Summary

The Scheduling Resource Manager plays a pivotal role in ensuring that the care requirements of clients are addressed promptly and consistently. This position involves supporting caregivers with their scheduling preferences and availability while overseeing the daily functions of the scheduling department. The Scheduling Resource Manager collaborates closely with the Operations Manager and recruitment teams to facilitate smooth operations across various departments, including payroll and billing.

Key Responsibilities
  • Organize and coordinate all client visits based on their needs and optimal resource utilization.
  • Maintain ongoing communication and foster relationships with current patients and referral sources to assess staffing requirements and explore new business opportunities.
  • Develop and nurture industry connections to enhance knowledge, referrals, and business development prospects.
  • Work alongside the recruitment team to devise effective hiring strategies and assist in onboarding caregivers.
  • Ensure compliance with all regulations and policies by collaborating with compliance teams to address any deficiencies identified during audits.
  • Supervise caregivers during assignments, addressing concerns and providing necessary coaching and disciplinary actions as needed.
  • Deliver constructive feedback to caregivers regarding attendance, dress code, and other performance-related issues.
  • Participate in budget planning and monthly operational reviews.
  • Guarantee accurate billing for services rendered, analyze data for discrepancies, and drive resolutions.
  • Safeguard the confidentiality of all consumer and personnel records in line with agency and HIPAA standards.
  • Collaborate with clinical management to uphold clinical standards and ensure caregiver availability meets client needs.
  • Review and manage requests for time off from schedulers and coordinate necessary scheduling adjustments.
  • Communicate client schedules and job responsibilities to caregivers effectively.
  • Document all scheduling actions in the designated system.
  • Oversee the on-call coverage schedule.
  • Perform additional duties as assigned.
Qualifications and Skills

To excel in this role, candidates must meet the following qualifications:

  • A Bachelor's degree or equivalent experience in a business office setting, with a minimum of 2 years in a management or leadership role.
  • At least 2 years of recent experience as a Scheduling Coordinator in a home care or healthcare environment.
  • Preferred: Minimum of 1 year in a supervisory capacity.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to work independently and collaboratively within a team.
  • Strong customer service and problem-solving capabilities.
  • Attention to detail, organizational skills, and adaptability.
  • Fluency in Spanish is required.
  • Exceptional written and verbal communication skills.
  • Capacity to prioritize and manage a high volume of decisions.
  • Preferred: Experience in Home and Community Based Services, Managed Care, or Waiver programs.
Physical Demands
  • Ability to remain stationary for extended periods while working at a desk or computer.
  • Occasional requirements to stand, sit, walk, and use hands for various tasks.
Work Environment
  • Office-based environment.

Care & Help Home Care, LLC is committed to providing equal employment opportunities and does not discriminate based on any protected characteristic. We ensure a fair hiring process and reasonable accommodations for individuals with disabilities.

  • Resource Scheduling Manager

    1 week ago

    Allentown, Pennsylvania, United States Care and Help Home Care Full time

    Job OverviewAbout Care & Help Home CareCare & Help Home Care, LLC is a reputable provider of home healthcare services in the Philadelphia region, dedicated to delivering transparent, professional, and high-quality care. Our extensive team of caregivers and home health aides is thoroughly vetted and trained to offer non-medical support to seniors.Position...

  • Resource Scheduling Manager

    2 weeks ago

    Allentown, Pennsylvania, United States Care and Help Home Care Full time

    Job OverviewAbout Care & Help Home CareCare & Help Home Care, LLC is a reputable provider of home healthcare services in the Philadelphia region, dedicated to delivering transparent and professional care to seniors. Our team of caregivers and home health aides is thoroughly vetted and trained to offer non-medical and non-skilled support to our...

  • Warehouse Operations Supervisor

    2 weeks ago

    Allentown, Pennsylvania, United States Integrity Staffing Solutions Full time

    The Warehouse Operations Supervisor will be actively engaged in daily activities on the warehouse floor.They are responsible for overseeing and directing team members, ensuring that tasks are executed effectively and safely. Their proactive involvement enables them to monitor workflow, resolve issues promptly, and sustain productivity levels.This role also...

  • IT Project Manager

    1 week ago

    Allentown, Pennsylvania, United States Nesco Resource Full time

    About the RoleNesco Resource is seeking a highly skilled IT Project Manager to lead our client's projects and drive business success.Key ResponsibilitiesBuild and maintain strong relationships with key stakeholders and customer representatives to ensure project goals are met.Develop and implement project plans, schedules, and resource allocation to ensure...

  • Care Coordination Supervisor

    2 weeks ago

    Allentown, Pennsylvania, United States Comforting Home Care by Phoebe Full time

    Job OverviewComforting Home Care by Phoebe is a distinguished non-medical home care service provider, in search of a dedicated Scheduling Supervisor. This role offers both Part-Time and Full-Time opportunities in an office environment. The ideal candidate will demonstrate a strong commitment to delivering exceptional customer service to both clients and...

  • Care Coordination Supervisor

    2 weeks ago

    Allentown, Pennsylvania, United States Comforting Home Care by Phoebe Full time

    Job OverviewComforting Home Care by Phoebe is a distinguished non-medical home care provider, in search of a dedicated **Scheduling Supervisor**. This role offers both **Part-Time and Full-Time** opportunities within our office environment. The ideal candidate will possess a compassionate nature and a commitment to delivering exceptional customer service to...

  • Transportation Construction Supervisor

    7 days ago

    Allentown, Pennsylvania, United States Prime AE Group Full time

    Job SummaryPrime AE Group, a leading architectural and engineering firm, is seeking a highly skilled Transportation Construction Supervisor to oversee the monitoring and inspection of highway/structure construction projects for the Pennsylvania Department of Transportation (PennDOT). This role will involve supervising the monitoring and inspection of...

  • Regional Maintenance Supervisor

    2 months ago

    Allentown, Pennsylvania, United States Air Products and Chemicals, Inc. Full time

    At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Sanitation Operations Supervisor

    2 weeks ago

    Allentown, Pennsylvania, United States The Judge Group Full time

    Job OverviewThe Sanitation Operations Supervisor will oversee the effectiveness of the cleaning and sanitation initiatives to uphold a safe manufacturing environment. This position will coordinate team efforts and ensure that personnel are equipped with the necessary tools, equipment, and materials to execute cleaning, sanitization, and pest control...

  • Catering Supervisor

    2 weeks ago

    Allentown, Pennsylvania, United States Morrison Healthcare Full time

    CATERING SUPERVISOR (FULL-TIME)We are currently seeking a dedicated full-time CATERING SUPERVISOR to join our team.Job Location: Various locations within our healthcare facilities.Work Schedule: Shifts will vary, including days, evenings, and weekends.Experience Required: Previous experience in catering is highly desirable.Internal Employee Referral Bonus...

  • Housekeeping Services Supervisor

    5 days ago

    Allentown, Pennsylvania, United States Sonesta International Hotels Full time

    Job SummaryThe Housekeeping Supervisor is a key member of the hotel team, responsible for ensuring the highest standards of cleanliness and service in all areas of the hotel. This role requires a strong leader who can motivate and train housekeeping staff to deliver exceptional results.Key ResponsibilitiesLeadership and Training: Partner with the...

  • Operations Supervisor

    2 months ago

    Allentown, Pennsylvania, United States teamworkonline Full time

    OverviewThe Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager. This role will pay an hourly wage of $18.25. For FT roles: Benefits: Health, Dental and Vision insurance, 401(k)...

  • Culinary Event Supervisor

    1 week ago

    Allentown, Pennsylvania, United States Gecko Hospitality Full time

    Job OverviewCulinary Event SupervisorEvent Center, Scenic VenueCompensation: $70-75k, comprehensive benefits, favorable scheduleLocation: Allentown, PA We are in search of a dedicated Culinary Event Supervisor who possesses a passion for the hospitality sector. If you resonate with this role, we encourage you to consider this opportunity. Our legacy in...

  • Electrical Crew Supervisor

    7 days ago

    Allentown, Pennsylvania, United States Meisner Services, Inc. Full time

    Job OverviewMeisner Services, Inc. is seeking a dedicated full-time Electrical Crew Supervisor to lead an electrical team and oversee various commercial projects. If you are an experienced Electrician looking to advance your career with a well-established and reputable organization, we encourage you to consider this opportunity.In the role of Electrical Crew...

  • Production Supervisor

    2 months ago

    Allentown, Pennsylvania, United States Keurig Dr Pepper Full time

    Relocation Assistance Provided* Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it Want to see more? Click the link to visit our...

  • Premium Suite Supervisor

    3 weeks ago

    Allentown, Pennsylvania, United States teamworkonline Full time

    OverviewThe Premium Suite Supervisor is responsible for overseeing and assisting with the serving of guests in the Suites. A Suite Supervisor must be personable and able to work in an ever-changing fast-paced environment. A Suite Supervisor is familiar with all food and beverage products available on the menu and can speak knowledgeably with the guests...

  • Court Operations Supervisor

    2 weeks ago

    Allentown, Pennsylvania, United States COUNTY OF LEHIGH PENNSYLVANIA Full time

    Position OverviewCourt Operations SupervisorCounty of Lehigh, PennsylvaniaStatus: Full-Time | Compensation: $32.39 per hourGENERAL SUMMARY:The Court Operations Supervisor is responsible for overseeing the administrative functions within the office of an elected Magisterial District Judge. This role acts as the pivotal connection between the elected Judge and...

  • Bilingual Human Resources Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Uline Full time

    Bilingual Human Resources CoordinatorCompany OverviewAt Uline, we prioritize the importance of exceptional talent. As a Bilingual (English / Spanish) Human Resources Coordinator, you will play a vital role in guiding prospective employees through the hiring process and supporting new team members as they embark on their careers with us.Team CollaborationThis...

  • Site Operations Supervisor

    2 weeks ago

    Allentown, Pennsylvania, United States Staffmark Group Full time

    Position OverviewWe are seeking a dedicated Site Operations Supervisor to join our team, someone who is passionate about making a positive impact in our community.In this role, you will deliver exceptional human resources and recruitment services, provide strategic planning guidance, and collaborate closely with a committed client at their location.Key...

  • Intake Specialist

    2 days ago

    Allentown, Pennsylvania, United States Community Service for Children Full time

    Job SummaryCommunity Services for Children is seeking a highly skilled Intake Specialist to provide families with early learning resources and support their child's future success. As a key member of our team, you will be responsible for responding to inquiries, assessing family needs, and providing local resources and referrals.Key ResponsibilitiesCustomer...