Field Service Technician
4 days ago
We are seeking a highly skilled and experienced Field Service Technician to join our team at Coats. As a Field Service Technician, you will be responsible for installing, training, and repairing our aftermarket tire and wheel service equipment at our end-user locations.
Key Responsibilities- Installation and Repair: Specialize in the installation and basic repair of Coats, BaseLineTM, and Ammco aftermarket tire and wheel service equipment.
- Customer Support: Advise customers on application questions involving the use of our equipment, including proper techniques and accessory usage.
- Product Training: Conduct product training and demonstration during installation of new equipment to end-users.
- Inventory Management: Manage parts inventory and perform a cycle count of inventory in each defined time period.
- Other Duties: Perform other duties and responsibilities as assigned.
- Education: High-school diploma or equivalent is required. Technical degree in a related field is preferred.
- Experience: 1-2 years of mechanical/electrical installation, repair, and/or assembly, or other relevant work experience.
- Skills: Working knowledge of electrical systems, pneumatics, and hydraulics, including the ability to read schematics and use the appropriate testing devices proficiently. Minimum 1 – 2 years Customer Service experience with a demonstrated dedication to providing outstanding service and support.
- Personal Qualities: Ability to plan, schedule, and coordinate activities to satisfy customer needs on a timely basis. Outstanding communication (both oral and written) skills. Must be fluent in English, including verbal and written. Comfortable with computer and mobile device usage. Ability to maintain a clean driving record with a legal state driving license.
Coats is a leading global manufacturer of wheel service, alignment, and inspection equipment. We engineer, manufacture, and build equipment, accessories, and consumables for the automotive market. Our products are built with quality, durability, and usability in mind. We have a dedicated team of top-notch direct technicians across the United States, and we're proud to be made in Nashville, Tennessee while supplying equipment globally to our customers.
We are an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.
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