Field Service Operations Manager

6 days ago


Portland, Oregon, United States Pacific Office Automation Full time

Job Summary

Pacific Office Automation is seeking a highly skilled Field Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for supervising a team of service technicians to meet and exceed department profitability goals.

Key Responsibilities

  • Supervise and manage a team of service technicians to ensure timely and efficient completion of service calls.
  • Develop and implement strategies to improve team productivity and efficiency.
  • Collaborate with the Branch Technical Manager to administer and recruit new team members.
  • Provide technical guidance and support to service technicians to ensure they have the necessary skills and knowledge to perform their duties.
  • Conduct regular performance evaluations and provide feedback to team members.
  • Develop and implement training programs to enhance the skills and knowledge of service technicians.
  • Manage and maintain accurate records of service calls, including call logs and inventory management.
  • Develop and implement processes to improve customer satisfaction and retention.
  • Collaborate with the sales team to provide technical support and demonstrations of products.
  • Perform other duties as assigned by the Field Service Manager.

Requirements

  • Bachelor's degree in a related field or equivalent experience.
  • 3+ years of experience in a supervisory or management role in a technical or service-oriented industry.
  • Excellent communication and leadership skills.
  • Strong technical knowledge and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Computer literacy and experience working with MS products: Outlook, Excel, and Word.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Medical, dental, and vision insurance plans.
  • 401(k) matching program.
  • PTO, vacation, and sick leave.
  • FSA/HSA programs.


  • Portland, Oregon, United States Oregon Health & Science University Full time

    About Us:Oregon Health & Science University is at the forefront of healthcare innovation, and our Information Technology Field Services team (FTS) plays a crucial role in this mission. We are part of the Digital Strategies and Technology Services division within the Information Technology Group. Position Overview:As the Field Services Operations Manager, you...


  • Portland, Oregon, United States Pros Mechanics Recruitment Firm Full time

    Job SummaryWe are seeking a seasoned Field Service Operations Manager to oversee a large team of Heavy Equipment Field Mechanics in a fast-paced industry. The ideal candidate will have a proven track record of supervising a team of 25 Field Technicians tasked with repairing and maintaining construction and mining equipment.Key ResponsibilitiesRepair and...


  • Portland, Oregon, United States Patriot Environmental Services Full time

    Job SummaryPatriot Environmental Services is seeking an experienced Environmental Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our field operations, ensuring compliance with regulatory requirements, and providing exceptional customer service.Key...


  • Portland, Oregon, United States Pacific Office Automation Full time

    Job DescriptionPacific Office Automation is a leading provider of document imaging and technology solutions. As a Field Service Supervisor, you will play a critical role in ensuring the success of our field operations.Key Responsibilities:Supervise and manage a team of service technicians to meet and exceed departmental profitability goals.Assist the Branch...


  • Portland, Oregon, United States 2 Brothers Moving & Delivery Full time

    Job Overview:Are you an energetic leader who thrives in a dynamic environment? As a Field Operations Manager at 2 Brothers Moving & Delivery, you will be essential in ensuring the efficient delivery of moving services. This position involves 85% fieldwork, engaging in physical tasks, and 15% administrative duties, making it perfect for individuals who...


  • Portland, Oregon, United States Johnson Service Group Full time

    Company Overview:Johnson Service Group is a leading staffing firm recognized nationally for its expertise in connecting skilled professionals with reputable industrial power generation clients.Position Summary:We are seeking a High Voltage Field Service Engineer to join our team. This role involves significant travel and is ideal for individuals who thrive...


  • Portland, Oregon, United States Daifuku Full time

    OverviewThis role, under minimal supervision, is tasked with overseeing the operational, financial, and customer service functions of the site.Key ResponsibilitiesIn collaboration with the Regional Manager/Director, accountable for site-level business decisions, which includes ensuring the precision of financial documentation, managing accounts payable and...


  • Portland, Oregon, United States Providence Service Full time

    About the RoleWe are seeking an experienced Executive Director to lead our Enterprise Business Applications team at Providence Service. As a key member of our leadership team, you will be responsible for overseeing the release management and operations management for our enterprise business applications.Key ResponsibilitiesLead operations management for all...


  • Portland, Oregon, United States Bamboo Group Operations LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Bamboo Group Operations LLC. As an Assistant General Manager, you will be responsible for upholding all facets and levels of restaurant operations and overall vibe, providing customer service with clear and effective communication, and being present...


  • Portland, Oregon, United States Sebia USA Full time

    *This position requires the candidate to be based in the Portland, OR/ Vancouver, WA or San Antonio, TX area*The role entails providing on-location service for company products within a designated geographic area, with potential backup responsibilities in adjacent territories. The engineer will deliver routine technical assistance to clients regarding the...


  • Portland, Oregon, United States Bamboo Group Operations LLC Full time

    About the RoleBamboo Group Operations LLC is seeking a highly skilled and experienced Executive Chef to join our team. As a key member of our culinary team, you will be responsible for leading our kitchen operations and ensuring that our guests receive an exceptional dining experience.Key ResponsibilitiesLeadership and Management: Lead and manage a...


  • Portland, Oregon, United States Southland Industries Full time

    POSITION SUMMARYAre you prepared to lead our service operations? As a Service Operations Manager, you will be instrumental in propelling our service division to new levels of success. This dynamic role demands a combination of technical expertise, strategic insight, and leadership capabilities. You will oversee financial performance, guide a skilled team,...


  • Portland, Oregon, United States Bamboo Group Operations LLC Full time

    About the RoleBamboo Group Operations LLC is seeking a highly skilled and experienced Sous Chef to join our team. As a key member of our culinary team, you will be responsible for leading and overseeing all kitchen operations to ensure exceptional food quality, service, and guest experience.Key ResponsibilitiesOperational Excellence: Execute high-quality...


  • Portland, Oregon, United States Johnson Service Group Full time

    Overview:Johnson Service Group is seeking a High Voltage Service Engineer to join our team, focusing on the industrial power generation sector. This role involves significant travel, with the opportunity to return home most weekends, primarily serving clients in various regions.Key Responsibilities:Lead and manage the installation and maintenance of high...


  • Portland, Oregon, United States Providence Service Full time

    Position OverviewClinical Operations Manager for Care Management at Providence Service.Full-Time/Day ShiftThe Clinical Operations Manager is responsible for overseeing the inpatient Care Management Division. This role entails providing leadership and strategic direction for the clinical care management framework, managing a team of approximately 24-31...


  • Portland, Oregon, United States Smarte Carte Full time

    Service Operations Manager - Portland, OR area Full-time$24.50 / hourFull-time benefits; bonus eligibleDaily local travel, mileage reimbursement included.Weekend and Holiday work may be required, though this position generally follows a Mon-Fri schedule.BENEFITSSmarte Carte Inc. provides a competitive compensation package along with exceptional benefits,...


  • Portland, Oregon, United States Mail Management Services Full time

    Job OverviewWe are seeking a Field Operations Supervisor to join our team. This position will involve a blend of driving responsibilities and overseeing terminal operations, including payroll and service management.The role offers a competitive annual salary of $75,000 along with complimentary medical insurance for employees.Key Responsibilities:Oversee all...


  • Portland, Oregon, United States Christman Pool Service Full time

    Job OverviewWe are seeking a skilled professional to fill the role of Service Manager at Christman Pool Service. As a key member of our team, you will be responsible for providing exceptional customer service and support.Key ResponsibilitiesCustomer Service and Support: Respond to customer inquiries and resolve technical issues in a timely and professional...


  • Portland, Oregon, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled and experienced Food Service Team Lead to join our team at Providence St. Vincent Medical Center. As a key member of our Food and Nutrition Services team, you will be responsible for providing exceptional customer service to patients, family members, volunteers, physicians, and staff.Key Responsibilities:Lead a...


  • Portland, Oregon, United States Express Employment Full time

    Position Overview:Located in Portland, ORCompensation: $20-25 /Hr DOEOur client, a well-established local enterprise, is seeking a Field Service Specialist to enhance their team. This role presents an excellent opportunity to work with a company that has been a leading provider of laundry solutions in the region for over 50 years.Job Type: Evaluation to-hire...