Sales Support Specialist

2 weeks ago


Worcester, Massachusetts, United States Morgan Memorial Goodwill Industries Full time

Position Title: Sales Associate I

Company: Morgan Memorial Goodwill Industries

SUMMARY: This role is dedicated to delivering exceptional service to customers through effective sales techniques and strategic merchandising within a welcoming and organized retail space.

KEY RESPONSIBILITIES:

  • Efficiently processes customer transactions on the cash register, ensuring accuracy in cash handling and balancing of the register.
  • Provides outstanding customer service by possessing thorough knowledge of inventory, promotional offers, store policies, and procedures.
  • Maintains an organized merchandise display by systematically arranging stock and managing inventory levels.
  • Evaluates merchandise and provides pricing suggestions to management to enhance sales opportunities.
  • Upholds a clean and orderly store environment by performing routine cleaning tasks and maintaining the appearance of the sales floor.
  • Monitors loss prevention measures by overseeing customer activities and dressing room usage.
  • Handles incoming store calls professionally and may undertake additional responsibilities as needed.

QUALIFICATIONS:

  • High School diploma or GED, or equivalent experience preferred.
  • Prior experience in a retail environment is advantageous.
  • Proficiency in English is required.
  • Ability to work collaboratively with a diverse team and assist individuals with varying needs is essential.
  • Capable of recognizing when to escalate issues to a supervisor.
  • Must meet the requirements of a background check as per company policy.

Other Information:

Pay Type: Hourly



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