Residential Sales Advisor

2 weeks ago

Tempe, Arizona, United States Lennar Mortgage Full time

Join a Passionate Team at Lennar Mortgage:

At Lennar Mortgage, we believe in the power of our mission and the impact we have on families across America. Our commitment to excellence and customer satisfaction drives everything we do.

About Lennar:

As a leading builder in the nation, Lennar has proudly constructed over one million homes tailored to diverse lifestyles and family needs since 1954. Our communities are designed for everyone, from first-time buyers to multigenerational families.

Our Vision:

We embrace diversity and inclusivity, ensuring that our workforce reflects the communities we serve. This commitment fuels innovation and sustainable growth within our organization.

Role Overview:

The primary responsibility of the Residential Sales Advisor is to facilitate and oversee the home purchasing journey, ensuring a seamless closing process that leaves customers delighted and satisfied.

Key Responsibilities:

  • Engage in the sale, processing, and closing of homes in alignment with company objectives, aiming to create exceptionally happy customers.
  • Complete the mandatory training through Lennar Success University (LSU) within the first month of employment.
  • Participate actively in community phone banks and events to promote our offerings.
  • Utilize all available sales tools to assist home buyers and realtors, guiding them through Welcome Home Centers and model homes.
  • Maintain consistent communication with customers from initial inquiry through to post-closing follow-up, documenting all interactions.
  • Conduct local outreach to generate sales through realtor partnerships, referrals, and self-prospecting efforts.
  • Develop a comprehensive understanding of the competitive landscape, including product offerings, local community dynamics, and market trends.
  • Track daily customer interactions using designated company tools and prepare regular reports as required.
  • Engage in homeowner orientations and assist customers with builder option selections as needed.
  • Support neighborhood marketing initiatives and promotional activities.
  • Coordinate with field teams to ensure the upkeep of Welcome Home Centers and model homes.
  • Attend sales meetings to discuss neighborhood performance and strategies.
  • Assist in the completion of necessary paperwork to ensure timely escrow closures.
  • Perform additional duties as assigned.

Qualifications:

  • Minimum of one year of experience in the homebuilding sector.
  • High school diploma or GED is required; equivalent work experience will be considered.
  • Possession of a valid real estate license is mandatory.
  • Valid driver's license is required for travel within the community.
  • Understanding of real estate regulations is essential.
  • Familiarity with construction, mortgage, finance, and escrow processes is advantageous.
  • Strong communication skills and organizational abilities are necessary.
  • Self-motivated, positive attitude with the ability to achieve goals independently.
  • Ability to maintain the Welcome Home Center during operational hours.
  • Capability to follow supervisor instructions and adhere to workplace protocols.
  • Problem-solving skills are essential.
  • Commitment to enhancing sales and digital skills.
  • Proficiency in computer usage and social media engagement is required.
  • Ability to collaborate effectively with team members, clients, and real estate professionals.
  • Consistent attendance and punctuality are crucial.
  • Demonstrated strong work ethic and receptiveness to feedback.
  • Team-oriented mindset.

Physical Requirements:

This role is primarily active, involving both office and fieldwork in various weather conditions. A valid driver's license is necessary for customer transportation and community visits. The ability to lift and carry materials up to 25 pounds is required.

Life at Lennar Mortgage:

At Lennar, we recognize that our associates are vital to our success. We offer opportunities for skill development and career advancement within a supportive environment.

Benefits:

  • Comprehensive Health Insurance - Medical, Dental & Vision.
  • Generous Vacation Policy - up to three weeks per year upon hire.
  • Paid Holidays, Sick Leave, and Personal Days.
  • 401(k) Savings Plan with company matching.
  • Paid Maternity and Bonding Leave.
  • Referral Bonus Program for new hires.
  • Home Purchase Discounts for employees.
  • Employee Assistance Program.
  • Inclusivity Day for all associates.

This position offers a competitive base salary and the potential for additional incentives based on performance.

Lennar is proud to be an equal opportunity employer, adhering to all applicable employment laws.

If you thrive in a dynamic environment and enjoy working with a dedicated team, consider joining us at Lennar Mortgage.

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