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Residential Sales Consultant

2 months ago

Tempe, Arizona, United States Lennar Mortgage Full time

About Lennar Mortgage:

At Lennar Mortgage, we are passionate about building homes and communities that reflect the diverse lifestyles of our customers. Our commitment to excellence drives us to create an environment where our associates can thrive.

Position Overview:

The New Home Consultant plays a pivotal role in guiding customers through the home purchasing journey, ensuring a seamless and enjoyable experience. Our goal is to create satisfied customers who feel 'tickled, delighted, and happy' with their new homes.

Key Responsibilities:

  • Facilitate the sale, processing, and closing of homes in alignment with company objectives, aiming for customer satisfaction.
  • Complete the required training programs within the first month of employment to ensure a strong foundation in our processes.
  • Actively participate in community outreach events and phone banks to connect with potential buyers.
  • Utilize our selling philosophy to assist customers and realtors, providing tours of Welcome Home Centers and available homes.
  • Maintain consistent communication with customers from initial inquiry through to post-closing follow-up.
  • Engage with the local community to generate sales through referrals and self-prospecting efforts.
  • Develop a comprehensive understanding of the competitive landscape, including product offerings and market demographics.
  • Track daily customer interactions and prepare regular reports for management review.
  • Participate in homeowner orientations and assist customers with their selections.
  • Contribute to neighborhood marketing initiatives and promotional activities.
  • Ensure the upkeep of the Welcome Home Center and model homes in collaboration with the field team.
  • Attend sales meetings to strategize on neighborhood performance and sales tactics.
  • Assist in processing paperwork to ensure timely escrow closures.
  • Perform additional duties as assigned by management.

Qualifications:

  • Minimum of one year of experience in the homebuilding sector.
  • High school diploma or GED required; equivalent work experience is acceptable.
  • A valid real estate license is mandatory.
  • Must possess a valid driver's license.
  • Familiarity with real estate regulations is essential.
  • Knowledge of construction, finance, and escrow processes is advantageous.
  • Strong communication skills and organizational abilities are necessary.
  • A positive, self-motivated attitude with the ability to meet weekly targets independently.
  • Ability to maintain the Welcome Home Center during operational hours.
  • Capability to follow supervisory directions and adhere to company policies.
  • Problem-solving skills and a commitment to personal development in sales and digital skills.
  • Proficiency in computer usage and social media engagement is required.
  • Ability to collaborate effectively with colleagues, clients, and real estate professionals.
  • Regular attendance and punctuality are essential for this role.
  • A strong work ethic and openness to constructive feedback are important.
  • Team-oriented mindset.

Physical Requirements:

This role involves active engagement, including office tasks and outdoor activities in various weather conditions. A valid driver's license is required for transportation to community sites and meetings. Candidates should be able to lift and carry materials weighing up to 25 pounds.

Life at Lennar Mortgage:

We value our associates as the cornerstone of our success. At Lennar Mortgage, you will have opportunities to learn, grow, and contribute to our mission.

Benefits:

  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • Generous vacation policy, allowing for up to three weeks of vacation annually.
  • Paid holidays, sick leave, and personal days.
  • 401(k) plan with company matching contributions.
  • Paid maternity and bonding leave.
  • Referral bonuses for new hires.
  • Discounts on home purchases for associates.
  • Support programs for associates.
  • Inclusion initiatives and events.

Compensation:

The standard base salary for this position is approximately $29,848 annually, with potential for additional incentives based on performance.

Equal Opportunity Employer:

Lennar Mortgage is committed to diversity and inclusion in the workplace and adheres to all applicable employment laws.