Event Coordination Manager

7 days ago

Princeton, New Jersey, United States Remington Full time

Job Overview

Position Summary:

The Event Coordination Manager is responsible for overseeing, organizing, and preparing all documentation related to events while collaborating with Sales, property departments, and clients to ensure a consistent and high-quality service experience throughout all stages of property events. This role guarantees a smooth transition from sales to service and back to sales, while also identifying opportunities for upselling and enhancements.

Key Responsibilities:

  • Adhere to your work schedule with reliability and consistency.
  • Foster a cooperative and friendly atmosphere with colleagues.
  • Maintain professional appearance and personal hygiene standards.
  • Keep your workspace clean, organized, and orderly.
  • Understand and comply with all policies, procedures, and practices outlined in the Associate Handbook.

  • Promptly inform management of any work-related issues or guest concerns.
  • Exhibit "aggressive hospitality" to ensure guest satisfaction.
  • Ensure a safe working environment by following all safety and security protocols.

  • Comply with all relevant federal, state, and local laws and regulations as they pertain to the hotel, guests, and associates.

  • Be knowledgeable about emergency procedures (fire, severe weather, guest accidents, etc.).

  • Negotiate with guests and patrons regarding banquets, meetings, and other functions, suggesting menus, bar setups, and room arrangements according to established policies and procedures. Communicate all arrangements in writing to relevant departments to ensure the success of the event.

  • Collaborate closely with setup personnel for all catering functions to maximize facility utilization.

  • Prepare a monthly inventory of catering office supplies and submit requisitions for approval.

  • Train, coordinate, and supervise the banquet captain and banquet staff.

  • Achieve budgeted sales targets.
  • Solicit banquet business, accurately enter bookings, and finalize event details.
  • Effectively manage changes to information on Banquet Event Orders (BEO).

  • Meet or exceed personal booking goals by engaging with customers to promote hotel function space.

  • Perform Manager on Duty (MOD) responsibilities as per property policy.
  • Prepare accurate weekly forecasts for banquet functions.
  • Conduct site tours for potential customers of the hotel's banquet facilities.
  • May undertake additional duties as required.

Qualifications:

  • Previous experience in hotel convention sales or a related field.
  • Perform all job duties with integrity and in compliance with applicable laws, regulations, and company policies.

  • Proficient in MS Word, Excel, and PowerPoint.
  • Exceptional communication and public speaking abilities.

Essential Skills:

  • Ability to communicate effectively in both verbal and written forms with guests and associates, providing clear directions, instructions, and information.

  • Competence in performing arithmetic calculations related to catering and sales figures.
  • Capability to stand, walk, or sit for varying durations.

Company Overview

Remington is dedicated to providing exceptional service and creating memorable experiences for our guests. We pride ourselves on our commitment to excellence and our ability to adapt to the unique needs of each event.

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