Event Service Supervisor
2 weeks ago
Reports To: Banquet Manager
Supervises: Banquet Servers, Setup Crew
Objective: To meticulously plan and execute the service details for banquets, receptions, and various social gatherings.
Key Responsibilities:
- Request additional personnel as needed based on the banquet schedule.
- Oversee the arrangement of tables and decorations.
- Design the serving sequence and ensure its execution in a timely, discreet, and courteous manner.
- Manage and train wait staff and setup personnel, ensuring readiness to serve meals promptly.
- Proactively greet guests in a welcoming manner and attend to their needs, monitoring for additional requests and timing for courses.
- Assist in the overall operation of the banquet department.
- Maintain proper control of banquet checks.
- Actively engage in room setup and service activities.
- Conduct inventory of all equipment.
- Exhibit awareness and adherence to security, safety, emergency, and energy protocols.
- Relieve the banquet manager and oversee departmental operations as needed.
- Perform other related duties as assigned.
Required Skills:
- Utilize judgment and reasoning to handle emergencies such as sudden illness, accidents, or service interruptions.
- Adapt to a variety of tasks, frequently changing activities without prior notice.
- Organize and execute events, such as card parties or dances.
- Plan and coordinate the work of others.
Qualifications:
Education:
- High School Diploma or equivalent.
Experience:
- At least 6 months of experience in banquet service or food service.
Certifications:
- TIPS certification and Food Safety certification required.
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