Event Service Supervisor

2 weeks ago


Princeton, New Jersey, United States DIMENSION HOSPITALITY Full time
Job Overview

Reporting To: Banquet Manager

Supervises: Banquet Staff, Setup Crew

Objective: To organize and oversee the service details for banquets, receptions, and various social events.

Key Responsibilities:

  1. Requests additional personnel as needed based on the banquet schedule.
  2. Oversees the arrangement of tables and decorations.
  3. Coordinates the serving sequence and ensures its execution in a timely, discreet, and courteous manner.
  4. Manages the wait staff and setup team. Trains all setup and service personnel. Guarantees that servers are prepared to deliver meals promptly.
  5. Takes the initiative to welcome guests warmly and ensures all their needs are addressed. Monitors guests to fulfill any extra requests, determine when to initiate the next course, or when the meal has concluded.
  6. Assists in the operations of the banquet department.
  7. Ensures accurate banquet check management.
  8. Actively engages in room setup and service delivery.
  9. Conducts inventory of all equipment.
  10. Demonstrates awareness and adherence to security, safety, emergency, and energy protocols.
  11. Relieves the banquet manager and oversees departmental operations.
  12. Performs other assigned duties as necessary.

Required Skills:

  1. Utilizes judgment and reasoning to handle emergencies such as sudden illness, accidents, or service interruptions.
  2. Engages in a variety of tasks, frequently changing activities and sometimes without prior notice.
  3. Plans and executes events, such as card parties or dances.
  4. Organizes the work of others effectively.

Qualifications:

Education:

  • High School Diploma or equivalent.

Experience:

  • At least 6 months of experience in banquet or food service settings.

Certifications:

  • TIPS certification and Food Safety certification required.


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