Senior Account Executive

6 days ago


Saint Rose, Louisiana, United States Pace Analytical Services, LLC Full time
About the Role

We are seeking a highly skilled and experienced Sales Professional to join our team at Pace Analytical Services, LLC. As a Senior Account Executive, you will be responsible for promoting and selling our services within an assigned territory, leveraging relationships and ensuring customer retention.

Key Responsibilities
  • Market Share Growth: Increase market share through new business growth and increase wallet share of existing customers in assigned territory.
  • Customer Visits: Visit customer establishments to evaluate needs or to promote services as needed.
  • Customer Records: Maintain customer records using automated systems.
  • Sales Negotiations: Negotiate prices or terms of sales or service agreements; quote prices, credit terms or other bid specifications.
  • Customer Engagement: Contact new or existing customers to discuss how specific products/services can meet their needs.
  • Product Knowledge: Maintain an in-depth knowledge of our complete line of services.
  • Complex Analysis: Provide very complex to specialized analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices.
  • Training and Development: Provide guidance and participate in training on sales tactics to new Account Executives.
  • Product Development: Provide guidance and develop recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
  • Customer Feedback: Assist with receiving customer feedback and coordinating resources and responses as required.
  • Operations Analysis: Analyze and review operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management.
  • Database Management: Ensure the accuracy of very complex to specialized sales and operational databases, reports, and related details through audits, queries, and operational reviews; work with teams to resolve discrepancies.
  • Project Management: Assist with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
  • Policy Interpretation: Interpret and apply department policies and procedures and assists with applicable laws, rules, and regulations.
  • Team Collaboration: Contribute to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
  • Company Representation: Promote and support the overall mission of Pace Analytical Services, LLC by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
Requirements
  • Education and Experience: Bachelor's degree in business administration, chemistry, operations, or a closely related field; AND five (5) years of customer support experience, including experience with complex to specialized programs or operations; OR an equivalent combination of education, training and experience.
  • Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
  • Valid Driver's License: Valid driver's license is required.
Preferred Qualifications
  • Knowledge of Sales Principles: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes market strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Complex Sales Knowledge: Complex to specialized knowledge of principles, practices and techniques of sales effectiveness.
  • Administrative Knowledge: Various understanding of the administration and oversight of sales programs, policies and procedures.
  • Problem-Solving Skills: Intermediate to complex methods to resolve sales and customer problems, questions and concerns.
  • Regulatory Knowledge: Various understanding of applicable sales laws, codes and regulations.
  • Technical Knowledge: Understanding of various testing tools, equipment, and processing.
  • Computer Applications: Computer applications and systems related to the work.
  • Teamwork Skills: Principles and practices to serving as an effective project team member.
  • Communication Skills: Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
  • Business English: Correct business English, including spelling, grammar and punctuation.


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