Process Improvement Analyst

2 weeks ago


Stamford, Connecticut, United States Insight Global Full time

Position: Business Process Analyst

Reason for Opening: Additional Support Required

Work Arrangement: Onsite - Stamford, CT (4 days onsite, 1 day remote)

Contract Duration: 6-month Contract-to-Hire

Compensation: $90,000 plus 10% bonus

Interview Structure: 2 rounds plus a case study

Essential Qualifications:

  • Minimum of 3 years in Business Analysis
  • Proficient in Business Process Management Notation (BPMN) for documenting workflows
  • Extensive experience with MS Visio and Jira
  • Bachelor's Degree required

Preferred Qualifications:

  • Experience in the Telecommunications sector
  • Familiarity with MicroStrategy for reporting purposes
  • Lean Six Sigma Certification is a plus

Daily Responsibilities:

Insight Global is seeking a Business Process Analyst to work onsite in Stamford, CT, for a prominent telecommunications organization. This role is situated within the Customer Operations division, specifically in the Business Integration team. This team is responsible for supporting the organization’s strategy related to mobile and cable services, documenting processes, and ensuring that the solutions align with team objectives.

In this position, the analyst will collaborate with fellow analysts on new project roadmaps to analyze metrics, ensure the accuracy of reporting through MicroStrategy, and verify that post-launch strategies and solutions are in alignment with team goals.



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