Strategic Account Manager
6 days ago
We are seeking a highly skilled Client Director to join our team at NielsenIQ. As a Client Director, you will be responsible for managing multiple deadlines and projects, collaborating with client stakeholders to understand their strategic business priorities and opportunities, and introducing creative thinking, solutions, and analytics to those situations.
Key Responsibilities- Develop a comprehensive understanding of NielsenIQ products and solutions.
- Track the end-to-end process across multiple internal teams to ensure market share deliverables to the client are on time and of high quality.
- Build strong partnerships with clients through ongoing engagement, establishing yourself as a trusted advisor and strategic business partner.
- Identify opportunities to collaborate across NielsenIQ teams and bring new solutions and thought leadership to your client stakeholders.
- Drive engagement with the client regarding NielsenIQ strategic projects and initiatives.
- Develop a strong understanding of industry trends and competitive landscape.
- Ongoing education on NielsenIQ data and solutions with your clients while sharing fresh perspectives and innovative thinking.
- Ensure proactive insights and action-oriented solutions are delivered to clients.
- Bachelor's Degree Required.
- 5+ years of experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG, and/or Retail industries.
- Strong analytical aptitude.
- Skilled & polished communicator, including client presentations.
- Capable of maintaining positive client relationships in complex situations & resolving client issues.
- Strong sense of urgency and accountability to drive client outcomes.
- Able to work collaboratively with internal & external teams.
- Ability to articulate your point of view or recommendations clearly and concisely both verbally and in writing.
- Strong project management and organizational skills.
- Experience working with market trends/consumer behavior/panel insights.
- Preferred experience with working with syndicated data and tools, e-commerce.
- Related industries experience to include Grocery Retail, Consumer Packaged Goods, E-Commerce, Consulting, Category Management, Analytics.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and BI Tools (PowerBI).
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