Director - Strategic Accounts
1 month ago
As a Director - Strategic Accounts you will direct the account management team to build and expand relationships with existing clients. You will develop strategy for the retention and growth of the existing client base while ensuring that the account management team delivers cost-efficient, quality service. You may be individually responsible for managing key accounts.
Responsibilities:
- Designs and executes complex selling strategies, working in conjunction with regional sales and business unit management team.
- Leads and directs teams, utilizing in-depth knowledge of key accounts and industry, including company operations, suppliers, and products and solutions.
- Identifies and expands executive level relationships with key customer decision makers and influencers.
- Develops plans for optimizing the strategic accounts organization and the talent required to execute strategies.
- Establishes and holds organization accountable for annual goals, priorities and performance metrics.
- Manages, develops and coaches team consisting of managers, supervisors and/or Strategic Account Managers.
- Oversees resolutions of internal and external customer problems promptly and effectively.
- Develops and/or approves new processes and policies to support business objectives.
- Organize and lead strategic business reviews and present initiatives to senior management.
- Drives solution concept, design, vision and relay to both customer and within the organization.
Qualifications:
- Bachelors' Degree (Sales, Business Administration, Engineering, or relevant field) - required
- Masters Degree (Sales, Business Administration, Engineering, or relevant field) - preferred
- Strategic sales and/or large account management experience - 10 years required.
- Executive level selling experience, related industry preferred - 5 years required.
- People management at national, district or regional level - 5 years required.
- History of success maintaining and developing relationships - 7 years required.
- Business and management principles, including strategic planning, resource allocation, leadership techniques, and management of people and resources.
- Understands competitive landscape, market insights and effectively communicates across key internal and external stakeholders.
- Strong verbal, written, analytical, persuasion and interpersonal skills.
- In-depth knowledge of distribution industry, related solutions, and products.
- Ability to exercise teamwork, leadership and flexibility.
- Highly collaborative; able to effectively interact at all levels across the organization.
- Travel – up to 25%.
Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
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