Guest Services Representative
2 weeks ago
Location
Mt. Hood Skibowl Campus
Position Summary:
As a key member of our team, you will be responsible for providing exceptional service to our guests. Your primary duties will include selling tickets, passes, gift cards, and various retail items. You will serve as the first point of contact for visitors, ensuring a welcoming atmosphere and addressing inquiries related to the Skibowl and the Mt. Hood area. You will utilize a computerized point-of-sale (POS) system for processing transactions and ticket printing, while also managing customer feedback and concerns.
Key Responsibilities:
- Deliver outstanding service to enhance the guest experience.
- Efficiently operate the computerized POS system for transactions.
- Guide guests to their desired locations and provide accurate information.
- Manage incoming calls and messages, responding or directing them as necessary.
- Maintain and organize retail spaces, including inventory management.
- Possess comprehensive knowledge of Skibowl and its surrounding attractions.
- Effectively address and resolve guest complaints.
- Collaborate with various departments to ensure smooth operations.
- Assist in additional areas as required.
- Keep the workstation tidy and dispose of waste appropriately.
Requirements:
- Exhibit a positive demeanor and a strong willingness to assist.
- Demonstrate excellent interpersonal skills.
- Proficient in Microsoft Office and various software applications.
- Previous retail or resort experience is advantageous.
- Experience with cash handling and cashier duties is preferred.
- Adhere to the department's appearance standards.
- Ability to work in a confined space for extended periods.
- Willingness to learn about basic resort operations.
- Creative problem-solving skills to address unexpected inquiries.
- Capability to stand for long shifts and lift up to 25 lbs. when necessary.
- Availability to work during various shifts, including weekends and holidays.
- Strong verbal and written communication abilities.
-
Front Desk Representative
2 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Timberline Lodge. As a Front Desk Associate, you will be responsible for providing exceptional guest service, processing room check-ins and check-outs, and handling various administrative tasks.Key ResponsibilitiesGuest Service: Greet guests, process room...
-
Service Ambassador
4 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Hospitality Host to join our team at Timberline Lodge. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesGreet and Seat Guests: Welcome and seat guests in a friendly and...
-
Food Service Support
2 weeks ago
Government Camp, Oregon, United States Mt Hood Skibowl Full timeJob OverviewLocation Mt. Hood Skibowl Campus Employment Type Full-Time/Part-Time Compensation $14.00 Hourly Work Schedule Flexible Shifts Position Summary As a vital member of the Food and Beverage team, your role will be to ensure that our service, product quality, and cleanliness standards are upheld to provide an exceptional experience for both guests and...
-
Customer Service Associate
2 weeks ago
Government Camp, Oregon, United States Mt Hood Skibowl Full timeJob OverviewPosition LevelEntry LevelLocationMt. Hood Skibowl CampusEmployment TypeSeasonalShiftDay ShiftRole Summary:As a vital member of our team, you will be responsible for providing exceptional service to our guests. Your primary duties will include selling tickets, passes, gift cards, and various retail products. You will serve as the first point of...
-
Hospitality Host
4 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Hospitality Host to join our team at Timberline Lodge. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesGreet and Seat Guests: Welcome and seat guests in a friendly and...
-
Food and Beverage Server
5 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Hospitality Host to join our team at Timberline Lodge. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesGreet and Seat Guests: Welcome and seat guests in a friendly...
-
Room Attendant Specialist
4 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly detail-oriented and customer-focused Housekeeping Associate to join our team at Timberline Lodge. As a key member of our housekeeping staff, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and meet our high standards.Key ResponsibilitiesClean and maintain guest rooms and...
-
Lodge Cleaning Specialist
5 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly detail-oriented and customer-focused Housekeeping Associate to join our team at Timberline Lodge. As a key member of our housekeeping staff, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and meet our high standards.Key ResponsibilitiesClean and maintain guest rooms and...
-
Ticket Sales Associate
2 weeks ago
Government Camp, Oregon, United States Mt Hood Skibowl Full timeJob OverviewLocationMt. Hood Skibowl CampusPosition Summary:As a key member of our team, you will be responsible for providing exceptional service to our guests. Your primary duties will include selling tickets, passes, gift cards, and retail merchandise. You will serve as the first point of contact for guests, ensuring they have a positive experience while...
-
Bartender at Rams Head Bar
2 weeks ago
Government Camp, Oregon, United States Timberline Lodge Full timePosition: Bartender at Rams Head BarJob Type: Full-timeOverview: Located on a stunning second-floor circular balcony, the Rams Head Bar provides a welcoming atmosphere for families, featuring a selection of refreshing beverages and light snacks. Guests can enjoy an extensive drink menu that highlights both historical and locally-inspired cocktails, alongside...
-
Housekeeping Associate
2 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob Type: Full-time, Part-timeDescriptionBuilt in 1937, Timberline Lodge has always been a grand refuge for visitors wanting to experience the magnificent and expansive high-alpine environment of Mt. Hood.As a key member of our housekeeping team, you will work collaboratively with colleagues to ensure that our rooms meet the highest standards of cleanliness...
-
Bartender at Rams Head Bar
2 weeks ago
Government Camp, Oregon, United States Timberline Lodge Full timePosition: Bartender at Rams Head BarJob Type: Full-timeOverview: Located on the scenic second floor circular balcony, the Rams Head Bar provides a welcoming atmosphere for families, featuring a delightful selection of beverages and snacks while showcasing stunning views of Mt. Hood and Mt. Jefferson. Our menu boasts a variety of historic and locally-inspired...
-
Bartender at Rams Head Bar
2 weeks ago
Government Camp, Oregon, United States Timberline Lodge Full timePosition: Bartender at Rams Head BarEmployment Type: Full-timeOverview: Located on the scenic second-floor circular balcony, the Rams Head Bar provides a family-friendly atmosphere with stunning views of the surrounding mountains. Our bar features a unique selection of beverages, including locally-inspired cocktails, hot drinks, and craft beers from local...
-
Guest Services Representative
3 months ago
Government Camp, United States Mt Hood Skibowl Full timeJob DetailsLevel Entry Job Location Mt. Hood Skibowl Campus - Government Camp, OR Position Type Seasonal Job Shift Day DescriptionJob Summary: Sell tickets, passes, gift cards and retail items to guests; act as first point of contact for guests; offer exemplary guest service to all guests; answer a wide variety of questions regarding Skibowl/Mt. Hood area...
-
Customer Service tickets
3 months ago
Government Camp, United States Mt Hood Skibowl Full timeJob DetailsJob Location Mt. Hood Skibowl Campus - Government Camp, OR DescriptionJob Summary: Sell tickets, passes, gift cards & retail items to guests; Act as first contact for guests; Offer exemplary guest service to all guests; Answer a wide variety of questions regarding Skibowl/Mt. Hood area and uses a computerized POS system for retail and ticket...
-
Front Desk Associate- Swing Shift
2 weeks ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time, Part-time Description Greet guests, process room check-in and check-outs, share information necessary for safe and fun guest experience, post charges to rooms when necessary, process payments, balance cash and credit card transactions, run reports, update room statuses, answer guest inquiries, answer phones, issue keys and banks to...
-
Cascade Dining Room
3 months ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time, Part-time Description The Cascade Dining Room is the flagship restaurant of the historic Timberline Lodge. The Cascade Dining Room offers exciting, fresh cuisine made with locally-sourced ingredients. From our seasonal menus to our award-winning wine program and glacier-fed microbrewery, we put exceptional care and effort into every...
-
Food Runner
3 months ago
Government Camp, United States Mt Hood Skibowl Full timeJob DetailsJob Location Mt. Hood Skibowl Campus - Government Camp, OR Position Type Full-Time/Part-Time Salary Range $12.00 - $14.00 Hourly Job Shift Any Description Job Summary Working as part of the Food and Beverage team, you will assist in ensuring that the product, service and facility cleanliness are of the highest quality while delivering the best...
-
Rams Head
3 months ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time, Part-time Description Perched on our second floor circular balcony-surrounding a massive stone chimney-the Ram's Head Bar is the perfect location for family-friendly drinks and snacks with stunning views of Mt. Hood and Mt. Jefferson. The extensive beverage menu features a historic and locally-inspired cocktails selection, a variety of...
-
Rams Head
6 days ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time, Part-time Description Perched on our second floor circular balcony-surrounding a massive stone chimney-the Ram's Head Bar is the perfect location for family-friendly drinks and snacks with stunning views of Mt. Hood and Mt. Jefferson. The extensive beverage menu features a historic and locally-inspired cocktails selection, a variety of...
-
Guest Services Cashier
2 weeks ago
Camp Verde, Arizona, United States Cliff Castle Casino Full timeCash Handling Specialist (Full Time)Department: CagePosition: Cash Handling SpecialistWage: 15.50/hr plus tipsPosition Overview: The Cash Handling Specialist is tasked with executing precise and prompt monetary transactions while ensuring outstanding service to guests.Key Responsibilities:Conduct a variety of redemption and exchange operations accurately,...
-
Cage/Guest Services Cashier
4 weeks ago
Camp Verde, United States Cliff Castle Casino Full timeJob DescriptionJob DescriptionPOSITION: Cage/Guest Services CashierWAGE: $15.50/HR.POSITION SUMMARY: Responsible for assisting guests with monetary transactions efficiently and accurately while providing exceptional Guest service.ESSENTIAL DUTIES:Perform various redemptions and exchange transactions with accuracy: i.e. gaming cheques, coin/currency...
-
Room Attendant
6 days ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time, Part-time Description Built in 1937, Timberline Lodge has always been a grand refuge for visitors wanting to experience the magnificent and expansive high-alpine environment of Mt. Hood. Work with housekeeping staff to complete assigned duties in a timely fashion. Complete end of day duties, ensure housekeeping room is clean at end of...
-
Guest Services
3 weeks ago
Camp Verde, United States CRR Hospitality Full timeDescription Join the CRR Team! Brand New Self Storage Facility in Camp Verde, AZ! Join our team at Verde Ranch Self Storage and help us fill our Storage Units. Interested in customer service, working with a dynamic, fun, passionate team with lots of growth potential? This Guest Services role is for you! We value our associates' time and efforts! Our...
-
Rams Head Bartender
3 months ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time Description Perched on our second floor circular balcony-surrounding a massive stone chimney-the Rams Head Bar is the perfect location for family-friendly drinks and snacks with stunning views of Mt. Hood and Mt. Jefferson. The extensive beverage menu features a historic and locally-inspired cocktails selection, a variety of hot drinks to...
-
Harness Station
3 weeks ago
Government Camp, United States Mt Hood Skibowl Full timeJob DetailsJob Location Summer Adventure Park/Winter Tube Hill - Government Camp, OR Job Category Hospitality - Hotel DescriptionEssential Job Functions Performs one-on-one customer service by checking tickets and answering questions. Completes necessary paperwork. Abides by attraction opening procedures checklist. Leads customer through the process of...
-
Customer Service Representative
7 days ago
Camp Hill, Pennsylvania, United States Mobile Health Team Full timeJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Mobile Health Team, you will be responsible for providing exceptional service to our clients through inbound calls, emails, and other communication channels.Key Responsibilities:Customer Service: Respond...
-
Customer Service Representative
2 days ago
Camp Hill, Pennsylvania, United States The GIANT Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 days ago
Camp Hill, Pennsylvania, United States The GIANT Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
-
Sales Representative
1 week ago
Camp Hill, United States Kesslers Food Services Full time $40,000 - $45,000Job DescriptionJob DescriptionWe are seeking a Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersMerchandising as neededResolve customer inquiries and...
-
Customer Service Representative
1 week ago
Camp Hill, Pennsylvania, United States PeopleShare Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their technical issues are resolved in a timely and professional manner.Key...
-
Financial Services Representative
4 days ago
Camp Hill, Pennsylvania, United States New York Life Harrisburg Full timeAbout New York Life HarrisburgWe are a leading Fortune 100 company dedicated to providing financial security and peace of mind to individuals, families, and small businesses. With a rich history spanning over 175 years, we offer a wide range of financial products and services to help our clients achieve their financial goals.Job SummaryWe are seeking a...
-
Customer Service Representative
3 months ago
Camp Hill, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, we will train the right person! We seek an energetic professional interested in helping our business grow through value-based...