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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
- Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for customers.
- Participate in visual merchandising and inventory management activities to ensure a visually appealing and well-stocked store.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to lift up to 50 pounds and stand for long periods of time.
- Previous retail or customer service experience.
- Basic computer skills and familiarity with point-of-sale systems.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.