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Customer Service Representative

2 months ago

Camp Hill, Pennsylvania, United States PeopleShare Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their technical issues are resolved in a timely and professional manner.

Key Responsibilities:

  • Inbound Calls: Respond to and resolve customer inquiries and technical issues via phone and email.
  • POS Machine Maintenance: Perform routine maintenance and repair of Point of Sale (POS) machines to ensure optimal performance.
  • Troubleshooting: Identify and resolve technical issues for clients in a timely and efficient manner.

Requirements:

  • Detail-Oriented: Possess excellent attention to detail and organizational skills to manage multiple customer interactions simultaneously.
  • Excellent Communication Skills: Demonstrate strong verbal and written communication skills to effectively interact with customers and internal stakeholders.
  • Reliable Attendance: Maintain a reliable attendance record and ensure timely transportation to work.

About PeopleShare:

PeopleShare is a leading staffing agency in the region, providing temporary to hire and permanent job opportunities across 8 states. We offer a wide range of job openings, including receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

Equal Opportunities Employer:

PeopleShare is an equal opportunities employer and provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws.