Customer Service Associate
2 weeks ago
Position Level
Entry Level
Location
Mt. Hood Skibowl Campus
Employment Type
Seasonal
Shift
Day Shift
Role Summary:
As a vital member of our team, you will be responsible for providing exceptional service to our guests. Your primary duties will include selling tickets, passes, gift cards, and various retail products. You will serve as the first point of contact for visitors, ensuring they receive outstanding assistance and information about the Skibowl and Mt. Hood area. You will utilize a computerized Point of Sale (POS) system for transactions and ticket printing, while also addressing customer inquiries and resolving any issues that may arise.
Key Responsibilities:
- Deliver a welcoming experience for all guests.
- Effectively operate the computerized POS system.
- Guide guests to their desired locations and provide accurate information.
- Manage incoming calls, voicemails, and radio communications.
- Maintain and organize retail spaces, including stocking and cleaning.
- Possess comprehensive knowledge of Skibowl and the surrounding areas.
- Address and resolve guest complaints with professionalism.
- Collaborate with various departments to enhance guest experiences.
- Assist in other areas as necessary.
- Keep the work area tidy and dispose of waste appropriately.
Essential Requirements:
- Exhibit a positive demeanor and a strong willingness to assist.
- Demonstrate excellent interpersonal skills.
- Proficient in Microsoft Office and various software applications.
- Previous retail or resort experience is preferred.
- Experience in cash handling and cashier duties is advantageous.
- Adhere to the department's appearance standards.
- Ability to work in a confined space for extended periods.
- Willingness to acquire knowledge of basic resort information.
- Creative problem-solving skills to address unexpected inquiries.
- Capable of standing for an 8-hour shift.
- Able to lift up to 25 lbs. when necessary.
- Availability to work during days, nights, holidays, and weekends.
- Strong written and verbal communication abilities.
Mt. Hood Skibowl is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, and training.
-
Service Ambassador
4 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Hospitality Host to join our team at Timberline Lodge. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesGreet and Seat Guests: Welcome and seat guests in a friendly and...
-
Housekeeping Associate
2 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob Type: Full-time, Part-timeDescriptionBuilt in 1937, Timberline Lodge has always been a grand refuge for visitors wanting to experience the magnificent and expansive high-alpine environment of Mt. Hood.As a key member of our housekeeping team, you will work collaboratively with colleagues to ensure that our rooms meet the highest standards of cleanliness...
-
Ticket Sales Associate
2 weeks ago
Government Camp, Oregon, United States Mt Hood Skibowl Full timeJob OverviewLocationMt. Hood Skibowl CampusPosition Summary:As a key member of our team, you will be responsible for providing exceptional service to our guests. Your primary duties will include selling tickets, passes, gift cards, and retail merchandise. You will serve as the first point of contact for guests, ensuring they have a positive experience while...
-
Guest Services Representative
2 weeks ago
Government Camp, Oregon, United States Mt Hood Skibowl Full timeJob OverviewLocationMt. Hood Skibowl CampusPosition Summary:As a key member of our team, you will be responsible for providing exceptional service to our guests. Your primary duties will include selling tickets, passes, gift cards, and various retail items. You will serve as the first point of contact for visitors, ensuring a welcoming atmosphere and...
-
Front Desk Representative
2 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Timberline Lodge. As a Front Desk Associate, you will be responsible for providing exceptional guest service, processing room check-ins and check-outs, and handling various administrative tasks.Key ResponsibilitiesGuest Service: Greet guests, process room...
-
Room Attendant Specialist
4 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly detail-oriented and customer-focused Housekeeping Associate to join our team at Timberline Lodge. As a key member of our housekeeping staff, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and meet our high standards.Key ResponsibilitiesClean and maintain guest rooms and...
-
Lodge Cleaning Specialist
5 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly detail-oriented and customer-focused Housekeeping Associate to join our team at Timberline Lodge. As a key member of our housekeeping staff, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and meet our high standards.Key ResponsibilitiesClean and maintain guest rooms and...
-
Food and Beverage Server
5 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Hospitality Host to join our team at Timberline Lodge. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesGreet and Seat Guests: Welcome and seat guests in a friendly...
-
Hospitality Host
4 days ago
Government Camp, Oregon, United States Timberline Lodge Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Hospitality Host to join our team at Timberline Lodge. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesGreet and Seat Guests: Welcome and seat guests in a friendly and...
-
Bartender at Rams Head Bar
2 weeks ago
Government Camp, Oregon, United States Timberline Lodge Full timePosition: Bartender at Rams Head BarJob Type: Full-timeOverview: Located on the scenic second floor circular balcony, the Rams Head Bar provides a welcoming atmosphere for families, featuring a delightful selection of beverages and snacks while showcasing stunning views of Mt. Hood and Mt. Jefferson. Our menu boasts a variety of historic and locally-inspired...
-
Bartender at Rams Head Bar
2 weeks ago
Government Camp, Oregon, United States Timberline Lodge Full timePosition: Bartender at Rams Head BarEmployment Type: Full-timeOverview: Located on the scenic second-floor circular balcony, the Rams Head Bar provides a family-friendly atmosphere with stunning views of the surrounding mountains. Our bar features a unique selection of beverages, including locally-inspired cocktails, hot drinks, and craft beers from local...
-
Bartender at Rams Head Bar
2 weeks ago
Government Camp, Oregon, United States Timberline Lodge Full timePosition: Bartender at Rams Head BarJob Type: Full-timeOverview: Located on a stunning second-floor circular balcony, the Rams Head Bar provides a welcoming atmosphere for families, featuring a selection of refreshing beverages and light snacks. Guests can enjoy an extensive drink menu that highlights both historical and locally-inspired cocktails, alongside...
-
Customer Service tickets
3 months ago
Government Camp, United States Mt Hood Skibowl Full timeJob DetailsJob Location Mt. Hood Skibowl Campus - Government Camp, OR DescriptionJob Summary: Sell tickets, passes, gift cards & retail items to guests; Act as first contact for guests; Offer exemplary guest service to all guests; Answer a wide variety of questions regarding Skibowl/Mt. Hood area and uses a computerized POS system for retail and ticket...
-
Customer Service Rep
2 weeks ago
Angels Camp, United States Campora Propane Service Full timeOur Culture EDP is a rapidly growing company - with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California. We service more than 200,000 customers in 19 states, with a presence in rural America...
-
Customer Service- Warehouse Associate
1 month ago
Camp Lejeune, United States PrideStaff Full timeWe are seeking a Customer Service Warehouse Associate for a Military Based Client at Camp Lejeune in Jacksonville, NC! You will be responsible for helping customers by providing product and service information. Monday through Friday 7:30 AM - 4:00 PMPay Rate: $16/hr.Responsibilities: Will be involved in warehouse operations to include receipting for...
-
Front Desk Associate- Swing Shift
2 weeks ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time, Part-time Description Greet guests, process room check-in and check-outs, share information necessary for safe and fun guest experience, post charges to rooms when necessary, process payments, balance cash and credit card transactions, run reports, update room statuses, answer guest inquiries, answer phones, issue keys and banks to...
-
Sales Associate
2 days ago
Camp Hill, Pennsylvania, United States Weis Markets Full timeWeis Markets is seeking a skilled Sales Associate to join our team. As a Sales Associate, you will play a critical role in ensuring the success of our store by providing exceptional customer service and maintaining a well-organized store environment.Key Responsibilities:Ensure fresh quality merchandise by rotating stock and using proper product handling...
-
Guest Services Representative
3 months ago
Government Camp, United States Mt Hood Skibowl Full timeJob DetailsLevel Entry Job Location Mt. Hood Skibowl Campus - Government Camp, OR Position Type Seasonal Job Shift Day DescriptionJob Summary: Sell tickets, passes, gift cards and retail items to guests; act as first point of contact for guests; offer exemplary guest service to all guests; answer a wide variety of questions regarding Skibowl/Mt. Hood area...
-
Retail Sales Associate
3 months ago
Camp Hill, United States Elements Massage Full timeOverview: PLEASE READ THIS SAMPLE POSTING AND EDIT IT TO MEET YOUR STUDIOS SPECIFIC POSITION DETAILS AND REQUIREMENTS. If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Pay $13.00} per hour...
-
Customer Service Representative
1 month ago
Camp Verde, United States Forest Service Full timeProvides a full range of standard and non-standard assignments resolving a variety of non-recurring problems. Work includes a variety of assignments involving different and unrelated steps, processes, or methods. The incumbent must identify and understand the issues involved in each assignment and determine...
-
Associate Customer Advocate
2 weeks ago
Camp Hill, United States Delta Dental Plans Association Full timeJob DescriptionPlease note, this is a hybrid position, it is required to be within a 50 miles commutable distance to our Camp Hill, PA office. You will be asked to come into the office on an as needed basis.The Associate Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic...
-
Associate Customer Advocate
3 months ago
Camp Hill, United States Delta Dental of California Full timeJOB DESCRIPTION Please note, this is a hybrid position, it is required to be within a 50 miles commutable distance to our Camp Hill, PA office. You will be asked to come into the office on an as needed basis. The Associate Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or...
-
Associate Customer Advocate
2 months ago
Camp Hill, United States Delta Dental Plans Association Full timeJob Description Please note, this is a hybrid position, it is required to be within a 50 miles commutable distance to our Camp Hill, PA office. You will be asked to come into the office on an as needed basis. The Associate Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or...
-
Customer Service Representative
3 weeks ago
Camp Hill, United States Enviri Full timeCompany Description Harsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return valuable raw material into production. We also have developed a range...
-
Customer Service Representative
3 months ago
Camp Hill, United States Enviri Corporation Full timeCompany Description Harsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return valuable raw material into production. We also have developed a range...
-
Customer Service Representative
3 months ago
Camp Hill, United States Harsco Environmental Full timeJob DescriptionJob DescriptionCompany DescriptionHarsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return valuable raw material into production. We...
-
Rams Head Bartender
3 months ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time Description Perched on our second floor circular balcony-surrounding a massive stone chimney-the Rams Head Bar is the perfect location for family-friendly drinks and snacks with stunning views of Mt. Hood and Mt. Jefferson. The extensive beverage menu features a historic and locally-inspired cocktails selection, a variety of hot drinks to...
-
Harness Station
3 weeks ago
Government Camp, United States Mt Hood Skibowl Full timeJob DetailsJob Location Summer Adventure Park/Winter Tube Hill - Government Camp, OR Job Category Hospitality - Hotel DescriptionEssential Job Functions Performs one-on-one customer service by checking tickets and answering questions. Completes necessary paperwork. Abides by attraction opening procedures checklist. Leads customer through the process of...
-
Culinary Service Associate
7 days ago
French Camp, California, United States BOLT Staffing Full timePosition Title:Culinary Service AssociateLocation:French Camp, CaliforniaCompensation:$19-$20/hourEmployment Type:TemporaryWork Schedule:Monday - Sunday, 6 am to 2:30 pm OR 11:30 am to 7 pm (days may vary)Role Overview:We are seeking a dedicated Culinary Service Associate to join our dynamic team. This role is essential in providing high-quality food service...
-
Culinary Service Associate
2 weeks ago
French Camp, California, United States BOLT Staffing Full timePosition Title:Culinary Service AssociateLocation:French Camp, CaliforniaCompensation:$19-$20/hourEmployment Type:TemporaryWork Schedule:Monday - Sunday, 6 am to 2:30 pm OR 11:30 am to 7 pm (days may vary)Role Overview:We are seeking a dedicated Culinary Service Associate to support our food service operations. The ideal candidate will possess experience in...
-
Culinary Service Associate
7 days ago
French Camp, California, United States BOLT Staffing Full timePosition Title:Culinary Service AssociateLocation:French Camp, CaliforniaCompensation:$19-$20/hourEmployment Type:TemporaryWork Schedule:Monday - Sunday, 6 am to 2:30 pm OR 11:30 am to 7 pm (days may vary)Role Overview:The Culinary Service Associate plays a vital role in the food service industry, ensuring that high standards of food preparation and customer...
-
Cascade Dining Room
3 months ago
Government Camp, United States Timberline Lodge Full timeJob Type Full-time, Part-time Description The Cascade Dining Room is the flagship restaurant of the historic Timberline Lodge. The Cascade Dining Room offers exciting, fresh cuisine made with locally-sourced ingredients. From our seasonal menus to our award-winning wine program and glacier-fed microbrewery, we put exceptional care and effort into every...