Customer Service Operations Manager
2 weeks ago
About AAR Corp:
AAR Corp (NYSE: AIR) is a prominent global provider of aerospace and defense aftermarket solutions, employing over 6,000 professionals across more than 60 locations in over 20 countries. Headquartered in the Chicago area, AAR serves both commercial and government clients in over 100 nations through four key operational segments: Parts Supply, Integrated Solutions, Repair and Engineering, and Expeditionary Services.
Company Mission:
AAR is dedicated to empowering individuals to create innovative aerospace solutions today, ensuring safe travel for tomorrow. Our mission is to exceed expectations by delivering value-driven aerospace aftermarket solutions that adapt to the changing needs of our global clientele.
Position Overview:
The Customer Service Operations Manager is responsible for overseeing, guiding, and approving the work of team members within the department.
Key Responsibilities:
1. Lead and direct departmental activities, ensuring alignment with company objectives.
2. Utilize technical expertise while fostering a collaborative environment.
3. Maintain comprehensive knowledge of company policies, safety protocols, and product offerings.
4. Analyze operational activities, costs, and forecasts to assess progress towards goals.
5. Compile and manage a list of core products and services to enhance sales strategies.
6. Engage with regular and prospective clients to provide essential product and company information.
7. Support the Group Sales team with RFPs, including pricing data and technical responses.
8. Develop and refine processes related to aircraft maintenance, repair, and overhaul services.
9. Manage customer quotes and credit terms, ensuring compliance with contracts.
10. Evaluate the suitability of aircraft components based on customer requirements.
11. Monitor customer credit ratings and address any issues with the sales team.
12. Provide timely delivery estimates and status updates to customers.
13. Prepare transaction reports and maintain budget compliance.
14. Input new customer and sales data into the ERP system.
15. Cultivate relationships with maintenance contacts and resolve customer issues effectively.
16. Contribute to the annual business planning process and develop new product information strategies.
Qualifications:
Bachelor's Degree with 2-4 years of experience in a leadership role within customer service.
Equal Opportunity Employer:
AAR Corp is committed to providing equal employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
-
Customer Service Operations Manager
2 weeks ago
Wellington, Kansas, United States AAR Full timePosition: Customer Service Operations ManagerLocation: United StatesOverview: The Customer Service Operations Manager is responsible for overseeing, guiding, and approving the tasks of team members within the department. This role requires individuals with strong technical expertise and leadership capabilities, ensuring that they can effectively manage...
-
Customer Support Analyst
2 weeks ago
Wellington, Kansas, United States AAR Full timePosition: Analyst, Customer SupportLocation: United StatesJob Overview: This role serves as the primary contact for customers and the organization, addressing all inquiries related to products and services offered. Responsibilities include representing the company to both external and internal clients, responding to product inquiries, tracking lost...
-
Customer Support Analyst
2 weeks ago
Wellington, Kansas, United States AAR Full timePosition: Analyst, Customer SupportLocation: United StatesJob Overview: The Analyst, Customer Support serves as the primary liaison between customers and the organization, addressing all inquiries related to products and services offered. This role entails representing the company to both external and internal stakeholders, responding to product inquiries,...
-
Customer Support Analyst
2 weeks ago
Wellington, Kansas, United States AAR Full timeTitle: Analyst, Customer SupportLocation: United StatesJob Number: 15774Role Overview: This position serves as the primary contact for customers and the organization regarding all inquiries related to products and services. Responsibilities include representing the company to both external and internal clients, addressing product-related inquiries, tracking...
-
Food Service Worker/Cashier
2 days ago
Wellington, Kansas, United States Compass Group Careers Full timeJob SummaryWe are seeking a skilled Food Service Worker/Cashier to join our team at Chartwells K12. As a key member of our food service team, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and ensuring the efficient operation of our food service operations.Key ResponsibilitiesCustomer...
-
Court Services Officer I
5 days ago
Wellington, Kansas, United States Kansas Judicial Branch Full timeJob SummaryThe Kansas Judicial Branch is seeking a highly skilled Court Services Officer I to join our team. As a key member of our staff, you will be responsible for supervising adult and juvenile offenders placed on probation by the District Court.Key ResponsibilitiesSupervision and Case Management: Provide guidance and support to offenders, ensuring they...
-
Heavy Equipment Operator
4 days ago
Wellington, Kansas, United States R. J. Corman Railroad Group, LLC Full timeJob Summary:R. J. Corman Railroad Group, LLC is seeking a skilled Groundsman/Laborer to join our Emergency Response Team. As a key member of our team, you will be responsible for clearing derailments for our railroad customers across the United States.Key Responsibilities:Perform laborer/groundsman duties as needed, including maintaining equipment and...
-
Cart and Janitorial Team Member
5 days ago
Wellington, Kansas, United States Walmart Full timeJob Summary:We are seeking a highly motivated and detail-oriented Cart and Janitorial Associate to join our team at Walmart. As a key member of our Front End Services team, you will play a critical role in ensuring our customers have a positive shopping experience.Key Responsibilities:Cart Management: Gather carts from the parking lot and transport them to...
-
Procurement Coordinator 3
2 weeks ago
Wellington, Kansas, United States AAR Full timePosition Overview: The role involves managing all procurement activities for parts, materials, and supplies to ensure the smooth operation of the organization. Key Responsibilities: Evaluate material requirements, including initial specifications, preferred suppliers, and delivery timelines.Confirm the accuracy of purchase requests and specifications.Review...
-
Purchasing Specialist 3
2 weeks ago
Wellington, Kansas, United States AAR Full timeRole Overview: The Procurement Coordinator is responsible for overseeing all procurement activities related to parts, materials, and supplies, ensuring the smooth operation of the organization. Key Responsibilities: Evaluate material requirements, including initial specifications, preferred suppliers, and delivery timelines.Confirm the accuracy of purchase...
-
Contract Registered Nurse
3 days ago
Wellington, Kansas, United States Wellington Health and Rehab Full timeAbout Wellington Health and RehabWe are a leading provider of senior living and skilled rehabilitation services, dedicated to enhancing the quality of life for those we serve. Our organization manages and operates senior living, assisted living, short-stay rehabilitation, and skilled nursing communities across the United States.Job SummaryWe are seeking a...
-
Transportation Specialist
3 days ago
Wellington, Kansas, United States National Express Corporation Full timeJob SummaryWe are seeking a highly skilled and safety-conscious Transportation Specialist to join our team at National Express Corporation. As a School Bus Driver, you will be responsible for providing safe and reliable transportation services to students, while adhering to our company's policies and procedures.Key ResponsibilitiesOperate a school bus or...
-
**Driver - Supply Chain Specialist**
2 days ago
Wellington, Kansas, United States Mill Creek Lumber Full timeJob SummaryWe are seeking a reliable and skilled Delivery Driver to join our team at Mill Creek Lumber. As a key member of our supply chain team, you will be responsible for ensuring the successful delivery and pickup of materials to our customers.Key ResponsibilitiesPerform daily truck inspections and identify any necessary repairs.Inspect loads on the...
-
Guest Room Specialist
2 weeks ago
Wellington, Kansas, United States Avantic Lodging Enterprises Full timeJob OverviewShifts Available: 1st and 2ndPosition SummaryThe Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean, inviting, and well-stocked. This position involves daily servicing of guest rooms in alignment with hotel protocols, managing the housekeeping cart with necessary supplies, and changing bed linens while...
-
Guest Room Specialist
2 weeks ago
Wellington, Kansas, United States Avantic Lodging Enterprises Full timeJob OverviewShifts Available: 1st and 2nd ShiftsPosition SummaryThe Housekeeping/Room Attendant plays a crucial role in ensuring that guest accommodations are kept in pristine condition. This position involves daily cleaning and organizing of guest rooms, hallways, and communal areas in accordance with hotel protocols. Responsibilities include restocking...
-
Groundsman/Laborer - Wichita, KS
4 days ago
Wellington, Kansas, United States R. J. Corman Railroad Group, LLC Full timeJob Summary:R. J. Corman Railroad Group, LLC is seeking a skilled Groundsman/Laborer to join our Emergency Response Team. As a key member of our team, you will be responsible for clearing derailments for our railroad customers across the United States.Key Responsibilities:Perform laborer/groundsman duties as needed, including maintaining equipment and...
-
Procurement Specialist
2 weeks ago
Wellington, Kansas, United States Gknaerospace Full timeProcurement Specialist - AerospaceLocation: Wellington, KS, USGKN Aerospace stands as the premier multi-technology tier 1 supplier in the aerospace sector. With a robust presence across 51 manufacturing sites in 14 countries, we cater to over 90% of the global aircraft and engine manufacturers. Our focus lies in designing and producing cutting-edge aerospace...
-
Industrial Maintenance Specialist
7 days ago
Wellington, Kansas, United States Tramec LLC Full timeJob OverviewTramec LLC is actively looking for an Industrial Maintenance Specialist to join our team in the plastic injection molding sector.As part of the Tramec Holdings group, we provide a comprehensive benefits package that includes competitive compensation, a bonus structure, flexible work schedules, health insurance options, dental and vision coverage,...
-
Customer Service Operations Supervisor
2 weeks ago
Wellington, Missouri, United States Wilkins RV Full timePosition OverviewAt Wilkins RV, we recognize that exceptional talent drives our success. We are proud to offer a rewarding career path within a dynamic team that values your skills and contributions. We seek individuals who are dedicated to enhancing the customer experience, as we believe that a collaborative team can achieve remarkable outcomes.As the...
-
Customer Service Operations Supervisor
7 days ago
Wellington, Missouri, United States Wilkins RV Full timePosition OverviewAt Wilkins RV, we recognize that exceptional talent drives our success. We are proud to offer a rewarding career path with competitive compensation and opportunities for advancement within our esteemed organization. We seek individuals who are dedicated to making a positive impact, as we believe that a collaborative team can achieve...
-
Customer Service Operations Supervisor
2 weeks ago
Wellington, Missouri, United States Wilkins RV Full timePosition OverviewAt Wilkins RV, we recognize that exceptional talent drives our success. We are proud to offer a competitive compensation package along with avenues for professional development within a supportive leadership environment that values your expertise and enthusiasm.This role is pivotal in managing the complete customer service journey, from the...
-
Customer Service Representative
2 days ago
Wellington, Missouri, United States Crumbl - Albany Full timeAbout Crumbl - AlbanyWe are a dynamic and growing company seeking enthusiastic and hardworking individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Job...
-
Customer Service Rep
2 months ago
Wellington, United States Domino's Pizza LLC Full timeCompany Description Flexible schedules, fun work enviroment Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer...
-
Restaurant Operations Manager
14 hours ago
Wellington, Florida, United States Keke's Breakfast Cafe Full timeJob SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Keke's Breakfast Cafe. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff members.Key ResponsibilitiesRestaurant...
-
Operations Manager
1 month ago
Wellington, United States Crunch Fitness - CR Holdings Full timeJob DescriptionJob Description Operations Manager Here We GROW Again! Are you a potential Operations Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 65+ locations currently and 100+ locations planned; our Operations Manager position offers a tremendous...
-
Customer Service Representative
4 days ago
Wellington, Florida, United States Hand and Stone Massage and Facial Spa Full timeAbout UsHand and Stone Massage and Facial Spa is a leading provider of spa services, dedicated to delivering exceptional experiences to our guests. We are committed to creating a positive and supportive work environment that fosters growth and development for our team members.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate...
-
Customer Service Representative
3 weeks ago
Wellington, United States New Palm Innovations Full time $38,000 - $45,000Job DescriptionJob DescriptionNew Palm Innovations is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service...
-
Customer Service Representative
3 days ago
Wellington, United States New Palm Innovations Full timeJob DescriptionJob DescriptionNew Palm Innovations is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service...
-
Customer Service and Sales Representative
3 weeks ago
Wellington, United States New Palm Innovations Full time $41,500 - $48,000Job DescriptionJob DescriptionAt New Palm Innovations, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...
-
Customer Service and Sales Representative
3 days ago
Wellington, United States New Palm Innovations Full timeJob DescriptionJob DescriptionAt New Palm Innovations, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...
-
Customer Service Representative
2 days ago
Wellington, Missouri, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer...
-
AT&T Customer Service Associate
2 weeks ago
Wellington, United States New Palm Innovations Full time $45,000 - $55,000Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at New Palm Innovations. Our AT&T Customer Service Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As an AT&T Customer Service Associate,...
-
Customer Service Specialist
2 weeks ago
Wellington, Missouri, United States Camping World Holdings, Inc. Full timeRole Overview As a Customer Service Specialist, you will play a pivotal role in understanding and addressing the unique needs of our clientele. Your responsibilities will include: Identifying Customer Needs: Engage with customers to determine their specific product requirements and service preferences. Enhancing Sales Opportunities: Recommend additional...
-
Wellington, United States New Palm Innovations Full time $48,000 - $58,000Job DescriptionJob DescriptionNew Palm Innovations is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as Telecommunications Customer Service Representatives and advance their careers.We are one of the fastest-growing consulting firms in the area, so we...
-
Wellington, United States New Palm Innovations Full time $48,000 - $58,000Job DescriptionJob DescriptionNew Palm Innovations is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as Telecommunications Customer Service Representatives and advance their careers.We are one of the fastest-growing consulting firms in the area, so we...
-
Customer Service Representative
2 days ago
Wellington, Florida, United States Chicken Salad Chick Full timeAbout UsAt Chicken Salad Chick, we're a fast-growing, fast-casual restaurant chain that's passionate about serving our guests with a smile. We're looking for a talented and enthusiastic individual to join our team as a Customer Service Representative.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer...
-
Restaurant Operations Manager
2 days ago
Wellington, Florida, United States HZ Coffee Group LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at HZ Coffee Group LLC. As an Assistant Restaurant Manager, you will play a key role in supporting the Restaurant Manager and Shift Leaders in delivering exceptional customer experiences, driving sales growth, and maintaining operational excellence.Key...
-
Canine Resort Operations Manager
2 weeks ago
Wellington, Florida, United States K9 Resorts of Wellington Full timeBenefits:Competitive salaryEmployee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementPaid time offTraining & developmentPosition: Pet Resort SupervisorJob Overview:As a Pet Resort Supervisor at K9 Resorts of Wellington, you will bring enthusiasm, energy, and leadership to our organization. Your passion for working with both...