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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Keke's Breakfast Cafe. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff members.
Key Responsibilities- Restaurant Operations: Oversee the daily operations of the restaurant, including managing inventory, controlling costs, and maintaining high standards of quality and cleanliness.
- Customer Service: Ensure that all guests receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
- Team Leadership: Lead and motivate a team of staff members, providing guidance, training, and support to ensure they have the skills and knowledge needed to succeed.
- Marketing and Promotion: Assist in developing and implementing marketing and promotional strategies to drive sales and increase customer engagement.
- Financial Management: Manage cash and other receipts, adhering to cash handling and reconciliation procedures, and ensuring that all financial transactions are accurate and up-to-date.
- Employee Relations: Foster a positive and productive work environment, promoting employee retention and development through regular feedback, coaching, and training.
- Experience: Minimum one year of assistant management experience in a fast-paced restaurant environment.
- Education: High school diploma or equivalent required.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.
- Availability: Must be available to work a variety of shifts, including mornings, afternoons, and weekends.