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Customer Service Representative

2 months ago

Wellington, Missouri, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring that customers have a positive experience in our stores.
  • Answer customer inquiries and resolve any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Assist customers in finding the products they need, providing recommendations and solutions to meet their needs.
  • Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping experience.
  • Stay up-to-date on product knowledge and features, providing customers with expert advice and recommendations.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced retail environment, providing excellent customer service in a timely and professional manner.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.