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Customer Service Specialist
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As a Customer Service Specialist, you will play a pivotal role in understanding and addressing the unique needs of our clientele. Your responsibilities will include:
- Identifying Customer Needs: Engage with customers to determine their specific product requirements and service preferences.
- Enhancing Sales Opportunities: Recommend additional products and services to boost transaction values.
- Providing Accurate Estimates: Offer detailed pricing information for various installations before scheduling any appointments.
- Maintaining Customer Relations: Ensure that customers are well-informed and satisfied throughout their experience.
This position is essential for fostering strong relationships with our customers and ensuring they receive the highest level of service.