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Customer Service Representative

2 months ago

Wellington, Missouri, United States Crumbl - Albany Full time
About Crumbl - Albany

We are a dynamic and growing company seeking enthusiastic and hardworking individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Job Responsibilities:
  • Customer Service: Greet customers, answer questions, and provide recommendations to ensure customer satisfaction.
  • Bakery Operations: Assist with baking, decorating, and displaying finished products, ensuring high-quality standards are met.
  • Inventory Management: Maintain accurate records of deliveries, inventory, and production levels to ensure efficient operations.
  • Team Collaboration: Work collaboratively with team members to solve problems, plan schedules, and fulfill orders.
  • Store Maintenance: Clean and restock workstations, sanitize equipment, and maintain a safe and healthy work environment.
Requirements:
  • Communication Skills: Strong communication, time management, and planning skills to effectively interact with customers and team members.
  • Attention to Detail: Maintain attention to detail, especially when performing quality inspections on ingredients and products.
  • Basic Math and Computer Skills: Basic math and computer skills to accurately manage inventory and process transactions.
  • Flexibility: Ability to work a variety of shifts, including early mornings, nights, weekends, and holidays.
  • Physical Demands: Stand, walk, bend, use hands, and appliances, and lift heavy items for extended periods.