Senior Vice President, Client Engagement

2 weeks ago

New York, New York, United States Media Full time

Overview of the Position

The Senior Vice President of Client Engagement is responsible for nurturing agency partnerships in a dynamic and rapidly changing landscape. Agility and teamwork are essential in this role. Our methodology promotes collaboration not only within our organization but also with our clients and various agency collaborators.

This position is ideal for a strategic and growth-oriented leader with extensive industry experience and the ability to foster relationships that drive results. If you are a seasoned professional who understands client needs and actively seeks new avenues for impactful initiatives, we invite you to explore this opportunity.

Key Responsibilities:

Oversee and direct a comprehensive global team encompassing media operations, creative services, and analytics. Provide guidance and support to service line leaders. Sustain senior-level relationships with key global client stakeholders and serve as the main point of escalation. Ensure account health by acting as the primary internal point of contact for all account-related forecasting. Be the leading subject matter expert for both the team and the client. Identify and leverage new growth opportunities.

Candidate Profile

Essential Qualifications:

Over 15 years of experience in leadership roles within performance agencies, particularly with enterprise-level clients in the technology sector. Proven ability to manage senior-level relationships to ensure account stability and growth while projecting thought leadership and earning respect as a trusted advisor. Direct experience in managing both digital media and creative teams is highly advantageous. Demonstrated capability to align client expectations with the team's limitations and capacity, including the ability to push back when necessary to maintain quality delivery. Proven leadership experience with global and diverse teams in complex, high-pressure environments. Ability to lead and enhance productivity within a cross-functional and interdependent team. Familiarity with technology, particularly AI tools, for performance optimization and creative production. Strong understanding of digital marketing trends and technologies. A sharp focus on process efficiency and output enhancement. Excellent communication skills, characterized by confidence, directness, and empathy.

At Media.Monks, we are committed to fostering an environment where diverse perspectives can flourish. We actively design our hiring processes to promote equity and inclusion while minimizing bias. We celebrate diversity and are dedicated to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are eager to contribute to our mission.

What We Provide

Benefits Include:

Comprehensive medical, dental, and vision insurance with employer-funded HRA. Generous paid time off and 15 company-wide holidays. 401k plan with company contributions. Paid parental leave. Emphasis on work-life balance and personal well-being. Opportunities for career advancement in a disruptive space and entrepreneurial ventures within the Media.Monks network. A globally diverse and inclusive culture with employee resource groups. A genuine commitment to diversity, equity, and inclusion initiatives and sustainable growth.

Media.Monks has provided a compensation range that reflects its good faith estimate of what may be offered for this position. The final salary will be determined based on job-related factors, without regard to a candidate's sex or any other protected status.

About Media.Monks

Media.Monks is the global, purely digital operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Media.Monks combines a wide array of global marketing and technology services to enhance business opportunities and redefine brand interactions. Its integration of systems and workflows facilitates seamless content production, scaled experiences, enterprise-grade technology, and data science powered by AI—managed by the industry's top and most diverse digital talent—to assist leading companies in outpacing their competition.

We are an equal-opportunity employer dedicated to creating a respectful and empowering work environment for all individuals to express themselves freely among colleagues who value diversity in all forms. Incorporating fresh perspectives and unique viewpoints in every aspect of our business not only fosters an environment for growth but also enhances our potential to produce work that resonates with the world around us.

Please be cautious of fraudulent job postings and recruitment activities that may misuse our company name and information. Protect your personal information, particularly your national identification number and bank account details during the recruitment process. While Media.Monks may reach out to potential candidates via professional networks, we will always direct applicants to apply through our official website and will never request payment or bank account information during recruitment.

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