Territory Manager

2 weeks ago

San Francisco, California, United States Ferrandino & Son Full time
Ferrandino & Son Inc. Job Opportunity

We are seeking a highly skilled Territory Manager to join our team at Ferrandino & Son Inc., a national facility maintenance and construction services company. As a Territory Manager, you will be responsible for managing client accounts and service partners within your assigned territory, ensuring contractual compliance and delivering exceptional customer service.

Key Responsibilities:
  • Frequent assessments of properties within your assigned territory to ensure quality assurance
  • Problem resolution with a focus on customer service and communication
  • Utilize industry expertise to suggest regular site enhancements to clients and identify any safety issues immediately
  • Communicate through the proposal process, SOW, and pricing for landscape enhancement projects
  • Frequent communication with clients to build relationships and ensure service expectations are met
  • Communicate scheduling scenarios and articulate business situations as they arise
  • Ability to perform RFP measurements, assessments, and picture taking
  • Perform field requests as disseminated down from the office or Regional Managers
Market Responsibilities:
  • Ongoing relationship building and coaching existing service partners to understand expectations of service and service
  • Identify and qualify potential new service partners for the vetting process
  • Be available to meet with service partners as they request
  • Onboarding assistance to new service partners with constant communication
  • Working with service partners to execute enhancement projects according to contract
  • Counseling service partners to suggest out of scope enhancements recognized during their regular service rotations
Qualifications:
  • Above average knowledge of commercial landscape management, management of service partners, and a proven record of excelling in landscape enhancement sales
  • Ability to measure, estimate, and understand service pricing structures as it pertains to landscape-related projects
  • Ability to travel within designated territory and others as necessary, including overnight stays and possible weekend travel
  • Self-starter that can manage all day-to-day activities, including schedules, on and off-site meetings, and business-critical deliverables
  • Excellent communication skills with internal management, client representatives, and service partners, both written and verbal
  • Ability to understand and operate internal operating systems, MOS products, tablets, cell phones, and cameras
  • Minimum of 2 or 4-year degree in a related field or 3 to 5 years of experience in landscape management, landscape management sales, and management of service partners
  • Valid driver's license in one of the 50 states with a clean driving record

Ferrandino & Son Inc. is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. We offer comprehensive benefit options, including Medical, Dental, Vision, Life Insurance, 401(k) with company match, and more. We provide for learning and development of our team based on their job function and opportunities for growth. If you are a motivated and experienced professional looking to join a dynamic team, please click here to apply now.

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