Current jobs related to Insurance Verification Representative - Cullman, Alabama - Sequence Health

  • Insurance Sales Representative

    4 weeks ago

    Cullman, Alabama, United States Fred Loya Insurance Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team at Fred Loya Insurance. As a key member of our sales team, you will be responsible for selling new auto insurance policies, renewing policies, and servicing existing policies to our valued customers.Responsibilities:Provide exceptional...

  • Customer Service Representative

    2 weeks ago

    Cullman, Alabama, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a Customer Service Representative, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy...

  • Customer Service Representative

    2 weeks ago

    Cullman, Alabama, United States Fred Loya Insurance Full time

    Job DescriptionAs a Customer Service Representative for Fred Loya Insurance, you will be responsible for selling new auto insurance policies, renewing policies, and servicing existing policies. You will also be involved in marketing initiatives for new business development.ResponsibilitiesProvide professional, courteous service to internal and external...

  • Customer Service Representative

    2 weeks ago

    Cullman, Alabama, United States Cullman Regional Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Cullman Regional Medical Center. Responsibilities: * Assist patients with billing issues and/or inquiries, working to bring any problems to a favorable resolution. * Act as liaison between PBO and outside vendors, addressing issues to maximize productivity for...

  • Revenue Cycle Billing Manager

    2 weeks ago

    Cullman, Alabama, United States Cullman Internal Medicine PC Full time

    Job Title: Revenue Cycle Billing ManagerCullman Internal Medicine PC is seeking a highly skilled Revenue Cycle Billing Manager to join our team. As a key member of our revenue cycle team, you will be responsible for supervising a team of billing specialists, patient registration clerks, and the patient advocate. This role will report directly to the...

  • Revenue Cycle Billing Manager

    4 weeks ago

    Cullman, Alabama, United States Cullman Internal Medicine PC Full time

    Job Title: Revenue Cycle Billing ManagerCullman Internal Medicine PC is seeking a highly skilled Revenue Cycle Billing Manager to join our team. As a key member of our practice management team, you will be responsible for supervising a team of billing specialists, patient registration clerks, and the patient advocate.Responsibilities:Supervise the billing...

  • Revenue Cycle Billing Manager

    1 month ago

    Cullman, Alabama, United States Cullman Internal Medicine PC Full time

    Job Title: Revenue Cycle Billing ManagerCullman Internal Medicine PC is seeking a highly skilled Revenue Cycle Billing Manager to join our team. As a key member of our revenue cycle team, you will be responsible for supervising a team of billing specialists, patient registration clerks, and the patient advocate.Responsibilities:Supervise the billing and...

  • Revenue Cycle Billing Manager

    2 weeks ago

    Cullman, Alabama, United States Cullman Internal Medicine PC Full time

    Job Title: Revenue Cycle Billing ManagerCullman Internal Medicine PC is seeking a highly skilled Revenue Cycle Billing Manager to join our team. As a key member of our revenue cycle team, you will be responsible for supervising a team of billing specialists, patient registration clerks, and the patient advocate. This role will report directly to the...

  • Family Self-Sufficiency Case Aide

    2 weeks ago

    Cullman, Alabama, United States Talladega Clay Randolph Child Care Full time

    Job Title: Family Self-Sufficiency Case AideJoin our team as a Family Self-Sufficiency Case Aide and play a vital role in supporting individuals and families in achieving self-sufficiency. As a Case Aide, you will work under the direction of Department staff to provide support services to TANF recipients, helping them overcome barriers that impede progress...

  • Zaxby's Team Member

    2 weeks ago

    Cullman, Alabama, United States Trinity Food Group Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our team at Trinity Food Group. As a Team Member, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe working environment.Key ResponsibilitiesCustomer Service: Greet guests in a friendly...

  • Customer Service Ambassador

    2 weeks ago

    Cullman, Alabama, United States Dallice Attaway - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Dallice Attaway - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.Key ResponsibilitiesEstablish and maintain strong customer relationships through proactive...

  • Credit Manager

    2 weeks ago

    Cullman, Alabama, United States Southeast Building Supply Interests Inc Full time

    Job Title: Credit ManagerThe Credit Manager plays a pivotal role in optimizing company sales while minimizing bad debt losses. This position is responsible for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential...

  • Credit Manager

    1 month ago

    Cullman, Alabama, United States Southeast Building Supply Interests Full time

    Job Title: Credit ManagerAt Southeast Building Supply Interests, we are seeking a skilled Credit Manager to join our team. As a Credit Manager, you will play a critical role in optimizing company sales while minimizing bad debt losses.Key Responsibilities:Maintain and recommend updates to the corporate credit policy to senior managementDevelop and implement...

  • Credit Manager

    4 weeks ago

    Cullman, Alabama, United States Southeast LBM Holdco LLC Full time

    Job Title: Credit ManagerThe Credit Manager plays a crucial role in optimizing company sales while minimizing bad debt losses. This position is responsible for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential...

  • Retail Customer Service Coordinator

    1 month ago

    Cullman, Alabama, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Coordinator to join our team at TJ Maxx. As a Retail Customer Service Coordinator, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of store, and ensuring prompt, courteous customer service and...

  • Credit Manager

    4 weeks ago

    Cullman, Alabama, United States Southeast Building Supply Interests Inc Full time

    Job Title: Credit ManagerThe Credit Manager plays a crucial role in optimizing company sales while minimizing bad debt losses. This position is responsible for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential...

  • Warehouse Laborer

    3 weeks ago

    Cullman, Alabama, United States 48forty Solutions and Relogistics Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Laborer to join our team at 48forty Solutions and Relogistics Services. As a Warehouse Laborer, you will be responsible for hand sorting pallets to grade, ensuring all trash and debris is removed from pallets prior to returning to customer. You will also be responsible for achieving...

  • Warehouse Worker

    1 month ago

    Cullman, Alabama, United States 48forty Solutions and Relogistics Services Full time

    {"title": "Job Description", "content": "Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Labor to join our team at 48forty Solutions and Relogistics Services. As a Warehouse Labor, you will be responsible for hand sorting pallets to grade, ensuring all trash and debris is removed from pallets prior to returning to customer. You...

  • CSR - In office Sales Representative

    1 month ago

    Cullman, United States Fred Loya Insurance Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE REP -LocationCullman, ALJob ID: 503566612JOB DESCRIPTIONCustomer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.BENEFITSBonus payPaid training Paid holidaysPaid vacation daysPaid Sick...

  • Patient Access Representative

    2 weeks ago

    Cullman, United States Cullman Regional Full time

    Job DetailsJob LocationCullman Regional Medical Center - Cullman, ALPosition TypeFull TimeJob ShiftDayDescriptionJob Summary:Collect and accurately input into the hospital registration system.Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member.Verify insurance, identify certification...

  • Patient Access Representative

    2 days ago

    Cullman, United States Cullman Regional Full time

    Job DetailsJob Location Cullman Regional Medical Center - Cullman, AL Position Type Full Time Job Shift Day DescriptionJob Summary: Collect and accurately input into the hospital registration system. Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member. Verify insurance, identify certification...

  • Credit Manager

    1 month ago

    Cullman, United States Southeast Building Supply Interests Inc Full time

    The role of the credit manager is to optimize company sales while minimizing bad debt losses. This position is responsible for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Responsibilities Maintain...

  • Retail Merchandise Associate

    2 months ago

    Cullman, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

Insurance Verification Representative

3 months ago

Cullman, Alabama, United States Sequence Health Full time

Sequence Health is working to provide superior patient conversion solutions to healthcare organizations. Our value system is centered around continuously improving the patient healthcare experience. We pride ourselves on hiring team members who can work independently but also enjoy being part of a team and like to continuously learn and grow. We believe you exemplify these qualities and are excited to have you join our team to continue to make a difference for patients and their families.

Are you an effective communicator with a basic knowledge of healthcare insurance? Are you analytical, self-motivated, and interested in joining the growing healthcare field? If so,

Sequence Health has an immediate opening for an Insurance Verification Representative. We are seeking motivated individuals who are eager to join the healthcare industry by helping patients and providers navigate insurance plans and coverage to facilitate the pathway to care. In this role, you will engage with patients and insurance carriers to verify the availability of insurance coverage to position patients to move forward and seek the care they need to improve their quality of life. We are looking for candidates who can work independently, think critically, and have a basic knowledge of health insurance coverage.

Ideal candidates for this position:

  • Possess a basic understanding of health insurance plans and policies and Medical Terminology
  • Results oriented
  • Capable of multi-tasking in a fast-paced environment
  • Remain calm and courteous under pressure
  • Excellent verbal and written communication skills
  • Proficient with technology; precise with data entry
  • Ability to navigate multiple EMR systems simultaneously

Job Responsibilities

  • Contacts insurance companies and patients regarding insurance benefits and coverage.
  • Must have excellent multitasking skills, with the ability to work on projects simultaneously. Must be very detail-oriented and organized to maintain accurate patient insurance records.
  • Obtain and enter accurate demographic information into Sequence Platform (address, telephone number, name of insurance as required by practice).
  • Schedule seminar or appointment correctly in Sequence Platform or other scheduling system used by the customer- review seminar/appointment date, time, location, and provider name with the patient.
  • Inform caller of items to bring to appointment (including insurance card and identification as required by practice).
  • Remind the caller to arrive 15 to 30 minutes before the scheduled seminar/appointment to complete the paperwork.
  • Remind caller of cancellation/no-show policy.
  • Answer questions and offer other information, as requested, to provide patient-focused service.
  • Meets and exceeds call volume standards.
  • Adheres to all HIPPA policies.
  • Act as a liaison for the patients and the Health Center.
  • Direct calls to other departments as needed.
  • Serves as a valuable resource to patients, providing pertinent information regarding their coverage.
  • Use sound judgment in handling calls, especially with upset patients.
  • Understanding of when to escalate calls to physicians/practice manager/triage nurse.
  • Communicates with practice via email and written communication regarding coverage.
  • Provide assistance with callbacks and other projects as call volume permits
  • Other reasonably related duties as assigned by supervisor or manager.
  • Locate, Research, and document insurance guidelines and criteria.

Qualifications and Skills

  • 1+ years of healthcare or customer service experience - preferably in a call center environment
  • 1+ years experience in Healthcare Insurance verification required.
  • Ability to handle confidential and sensitive information
  • Possesses working knowledge of medical terminology and familiar with insurance and hospital billing policies and procedures
  • Ability to communicate effectively on the telephone and in written form
  • Ability to handle a "call center" environment: work quickly and multi-task
  • Ability to exercise good judgment to handle calls and sensitive information appropriately
  • Ability to demonstrate good customer service
  • Ability to arrive at workstation on time, ready to work, and demonstrate minimal absenteeism
  • Ability to use online resources and tools to educate callers correctly
  • Ability to follow break and lunch schedules based on call volume and forecasting
  • Ability to multi-task using several systems and multiple monitors at the same time
  • Proficient with technology, software applications, and phone systems
  • Exceptional verbal and written communication skills - positive and proactive, works collaboratively with others to identify opportunities to improve results

Physical Demands

  • Ability to hear in normal range and wear a headset / ear piece
  • Good visual acuity to read computer screens, scripts, forms etc
  • Sits 100% of the time when taking calls
  • Clear articulation of spoken word is essential to communicate with patient / clients, physicians and other practice staff
  • Immigration or work visa sponsorship will not be provided