Financial Services Representative
5 days ago
Cullman Regional Medical Center is seeking a skilled Financial Counselor to join our team. As a Financial Counselor, you will play a critical role in ensuring that patients receive accurate and timely financial information, and that our hospital's revenue cycle is optimized.
Key Responsibilities- Financial Counseling: Review daily census and visit patients in their rooms to notify them of estimated amounts due and request payment using approved hospital scripts. Issue follow-up letters to patients who were not seen during their stay.
- Payment Processing: Handle patient inquiries and requests for financial assistance, receipt payments, set up payment plans, or refer patients to our Eligibility Vendor. Resolve issues on the spot whenever possible.
- OB Patient Review: Complete bi-weekly reviews of OB patients to ensure that estimated due amounts are collected prior to delivery.
- Documentation: Accurately and thoroughly document all pertinent events related to patient accounts, including research on prior accounts.
- Team Collaboration: Demonstrate and encourage team behavior, and provide exceptional patient and guest experiences.
- Patient Safety and Quality: Uphold and promote patient safety and quality standards.
- Education: High School diploma required.
- Experience: Two years of experience in a medical office setting, with two years of customer service skills and computer skills required.
- Additional Skills: Proficiency in Microsoft Office suite of products required.
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Financial Services Representative
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Cullman, Alabama, United States Cullman Regional Full timeJob SummaryCullman Regional Medical Center is seeking a skilled Financial Counselor to join our team. As a Financial Counselor, you will play a critical role in ensuring that patients receive accurate and timely financial information, while also promoting excellent customer service and patient satisfaction.Key ResponsibilitiesFinancial Counseling: Review...
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Patient Financial Representative
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