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Technical Support Services Specialist
2 months ago
The Technical Support Services Analyst is a critical member of the American Woodmark Information Technology team, responsible for delivering exceptional technical services and solutions across the enterprise.
Key Responsibilities- Provide best-in-class technical support and services to clients and stakeholders
- Develop and maintain expertise in client technical support, customer service, and Microsoft technologies
- Collaborate with cross-functional teams to drive business outcomes and improve technical services
- Stay up-to-date with industry trends and emerging technologies to inform technical support strategies
- Strong technical skills and knowledge of Microsoft technologies
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
What We Offer
American Woodmark is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Technical Support Services Analyst, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization.