Junior Desktop Support Specialist

3 weeks ago


Dallas, Texas, United States GTN Technical Staffing Full time
Job Overview

We are seeking a skilled Junior Desktop Support Specialist to join our team at GTN Technical Staffing.

The ideal candidate will have a strong background in IT support, with experience in troubleshooting hardware and software issues, as well as providing excellent customer service.

Key Responsibilities:

  • Provide in-person desktop support for IMACs, including installs, moves, adds, and changes
  • Monitor inventory of computers and network equipment
  • Perform preventive maintenance of equipment as needed
  • Troubleshoot and resolve problems by providing support services and information for laptops, desktops, and phones
  • Provide executive support and assist with relocation efforts
  • Offer orientation and training to new users of existing technology

Requirements:

  • 6 months to 2 years of experience in an enterprise environment
  • Basic knowledge of O365, Win10, SCCM, and Trend Micro
  • Strong English skills, written and verbal
  • Basic knowledge of networking fundamentals/protocols (DHCP, TCP/IP, LAN, WAN)

Why Work with Us:

At GTN Technical Staffing, we value innovation, integrity, strategy, and speed. Our team is certified and specialized, and we are committed to delivering high-touch service through the use of high-tech solutions.



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