Junior Desktop Support Specialist
3 weeks ago
We are seeking a skilled Junior Desktop Support Specialist to join our team at GTN Technical Staffing.
The ideal candidate will have a strong background in IT support, with experience in troubleshooting hardware and software issues, as well as providing excellent customer service.
Key Responsibilities:
- Provide in-person desktop support for IMACs, including installs, moves, adds, and changes
- Monitor inventory of computers and network equipment
- Perform preventive maintenance of equipment as needed
- Troubleshoot and resolve problems by providing support services and information for laptops, desktops, and phones
- Provide executive support and assist with relocation efforts
- Offer orientation and training to new users of existing technology
Requirements:
- 6 months to 2 years of experience in an enterprise environment
- Basic knowledge of O365, Win10, SCCM, and Trend Micro
- Strong English skills, written and verbal
- Basic knowledge of networking fundamentals/protocols (DHCP, TCP/IP, LAN, WAN)
Why Work with Us:
At GTN Technical Staffing, we value innovation, integrity, strategy, and speed. Our team is certified and specialized, and we are committed to delivering high-touch service through the use of high-tech solutions.
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