Technical Support Specialist
4 weeks ago
At INSPYR Solutions, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of their enterprise infrastructure technology.
Key Responsibilities:
• Provide technical support and troubleshooting for enterprise infrastructure technology
• Collaborate with clients to understand their technical requirements and provide solutions
• Develop and maintain technical documentation and knowledge base
• Participate in on-call rotations and provide after-hours support as needed
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or related field
• 2-4 years of experience in technical support and infrastructure management
• Strong knowledge of Microsoft server-related and cloud technologies
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Skills:
• Experience with PowerShell and scripting languages
• Knowledge of Unix/Linux and Docker
• Familiarity with configuration management systems and automation technologies
• Experience with project management tools and software deployment
About INSPYR Solutions:
We're a national expert in delivering flexible technology and talent solutions. Our mission is to provide exceptional service and support to our clients, and we're looking for talented individuals like you to join our team. Learn more about us at www.inspyrsolutions.com.
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