Technical Systems Support Specialist
3 weeks ago
Job Title: Technical Systems Support Specialist
Job Summary:
We are seeking a highly skilled Technical Systems Support Specialist to join our team at Guidepost Solutions LLC. The ideal candidate will have a strong background in systems administration, technical support, and problem-solving.
Key Responsibilities:
- Establish and maintain user accounts, roles, tasks, and objects to ensure system security and data integrity.
- Provide day-to-day technical support to users, troubleshooting problems, and collaborating with system partners to resolve issues.
- Support the Director with new projects, implementations, upgrades, configurations, and testing in a production environment.
- Train users and develop training materials to ensure effective system usage.
- Collaborate with the company's generative AI working group and assist in reviews of proposed uses of generative AI tools.
Requirements:
- Bachelor's degree or equivalent experience in System Administration with a minimum of three years' experience.
- Experience handling confidential and sensitive information.
- Experience working with Smartsheet, Power BI, Office 365, MS Dynamics 365, and Business Central.
- Ability to clearly communicate verbally and in writing.
Working Hours: This is a full-time position with standard working hours from Monday to Friday, 8:00 a.m. to 5:00 p.m.
Additional Information: Please note that this job description is not exhaustive and may change at any time with or without notice.
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