Technical Support Specialist

3 weeks ago


Dallas, Texas, United States TEKsystems Full time
Job Title

Technical Support Specialist - Microsoft Enterprise

Job Description

We are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to Microsoft enterprise level customers. Your primary focus will be on resolving issues related to O365, including Exchange, MS Teams, Outlook, and DNS issues.

This is a remote opportunity that requires strong communication and problem-solving skills. You will be working closely with IT Admins, Techs, and Managers at our customers to resolve complex technical issues. Your ability to research and troubleshoot problems is crucial to this role.

The ideal candidate will have experience in technical or customer support, with a strong understanding of Microsoft technologies, including O365 and Active Directory. You will also have excellent customer service skills and be able to communicate effectively with technical and non-technical stakeholders.

This is a 6-9 month contract opportunity, and you will be required to work any shift between 7am and 7pm MST, including weekends. You must be available to work a flexible schedule and be able to adapt to changing priorities.

Key Responsibilities:

  • Provide technical support to Microsoft enterprise level customers via phone
  • Resolving issues related to O365, including Exchange, MS Teams, Outlook, and DNS issues
  • Communicate effectively with IT Admins, Techs, and Managers at our customers
  • Research and troubleshoot complex technical issues
  • Work closely with our customers to resolve issues and improve overall customer satisfaction

Requirements:

  • 1+ year experience in technical or customer support
  • Strong understanding of Microsoft technologies, including O365 and Active Directory
  • Excellent customer service skills
  • Ability to communicate effectively with technical and non-technical stakeholders
  • Ability to work a flexible schedule, including weekends
What We Offer

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. This is a 6-9 month contract opportunity, and you will have the chance to work with a dynamic team at TEKsystems. You will also have the opportunity to work on a variety of technical projects and develop your skills in a fast-paced environment.

Benefits:

  • Competitive salary
  • Opportunity to work with a dynamic team at TEKsystems
  • Chance to work on a variety of technical projects
  • Opportunity to develop your skills in a fast-paced environment

How to Apply:

To apply for this opportunity, please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look forward to hearing from you.



  • Dallas, Texas, United States GTN Technical Staffing Full time

    Job Summary We are seeking a skilled Technical Support Specialist to join our team at GTN Technical Staffing. As a Technical Support Specialist, you will provide top-notch support to users of custom software, ensuring their issues are resolved efficiently and effectively. Key ResponsibilitiesProvide support to users of custom software via email and...


  • Dallas, Texas, United States GTN Technical Staffing Full time

    Job OverviewGTN Technical Staffing is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring a seamless customer experience.Key Responsibilities:Provide technical support via email, phone, and...


  • Dallas, Texas, United States Motion Recruitment Full time

    Technical Support SpecialistMotion Recruitment is seeking a skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will be responsible for providing technical assistance to internal and external users, troubleshooting software and hardware issues, and configuring and supporting internet browsers.Key...


  • Dallas, Texas, United States Navtech Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a Technical Support Specialist to join our team at Navtech. As a Technical Support Specialist, you will be responsible for providing technical support to our customers through various channels, including phone, email, and chat.Key Responsibilities:Provide technical support to customers through...


  • Dallas, Texas, United States Parkland Health and Hospital System Full time

    At Parkland Health and Hospital System, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide Level 1 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices.Key...


  • Dallas, Texas, United States Motion Recruitment Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Motion Recruitment Partners. This is a 6-month contract-to-hire role with a competitive hourly rate of $18-20 and a potential salary of $38-40K.The ideal candidate will have a strong background in customer service, with experience in a call center environment and a proven track...


  • Dallas, Texas, United States Scout Energy Management Full time

    Job Summary:Scout Energy Management is seeking a skilled Technical Support Specialist to join our IT department. As a key member of our team, you will be responsible for providing technical assistance to employees, managing IT onboarding for new hires, and performing on-site and remote troubleshooting to resolve technical issues.Key Responsibilities:Provide...


  • Dallas, Texas, United States Cornerstone TTS Full time

    Job Title: Technical Support SpecialistAt CornerStone TTS, we are seeking a skilled Technical Support Specialist to join our IT support team. This is a full-time, onsite position where you will play a critical role in providing advanced technical support for a wide range of IT issues.Key Responsibilities:Incident Resolution: Provide technical support,...


  • Dallas, Texas, United States Catapult Solutions Group Full time

    Job Title: Senior Technical Support SpecialistAbout the Role:We are seeking an experienced Senior Technical Support Specialist to join our team at Catapult Solutions Group. As a Senior Technical Support Specialist, you will be responsible for providing advanced technical support and assistance to end-users in our organization.Key Responsibilities:- Provide...


  • Dallas, Texas, United States Workforce Opportunity Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Workforce Opportunity Services. As a Technical Support Specialist, you will provide remote technical support to end users of company workstations, personal computers, hardware, software, peripherals, and mobile/cellular devices.Key ResponsibilitiesProvide remote...


  • Dallas, Texas, United States Inficare Full time

    Job Summary:As a Technical Support Specialist at Inficare, you will be responsible for providing top-notch technical support to our team. This includes troubleshooting, repairing, and maintaining software systems, hardware, and computer peripherals. You will also be responsible for maintaining user account information, including rights, security, and systems...


  • Dallas, Texas, United States Guidepost Solutions LLC Full time

    Job Title: Technical Systems Support SpecialistJob Summary:We are seeking a highly skilled Technical Systems Support Specialist to join our team at Guidepost Solutions LLC. The ideal candidate will have a strong background in systems administration, technical support, and problem-solving.Key Responsibilities:Establish and maintain user accounts, roles,...


  • Dallas, Texas, United States Dallas Independent School District Full time

    Job SummaryAs a Technical Support Specialist with the Dallas Independent School District, you will play a critical role in providing high-level technical support to central staff in resolving computer, peripheral, and network-related issues. Your expertise will be essential in resolving district central staff EAD user and computer accounts access issues, as...


  • Dallas, Texas, United States GTN Technical Staffing Full time

    Job OverviewWe are seeking a skilled Junior Desktop Support Specialist to join our team at GTN Technical Staffing.The ideal candidate will have a strong background in IT support, with experience in troubleshooting hardware and software issues, as well as providing excellent customer service.Key Responsibilities:Provide in-person desktop support for IMACs,...


  • Dallas, Texas, United States The Purple Guys Full time

    Job SummaryThe Technical Support Specialist will work as a member of the Reactive Service Delivery Team to provide support services to clients. This role requires outstanding communication and client service skills, as the position is highly client-facing both in-person and via phone.Key Responsibilities* Resolve workstation, server, and network problem...


  • Dallas, Texas, United States Paulding County Schools Full time

    Job Summary:The Paulding County School District is seeking a highly skilled Technical Support Specialist II to join our team. As a key member of our IT department, you will be responsible for providing first and secondary level user technology support for schools and administrative buildings. This includes supporting students and staff in the operation of...


  • Dallas, Texas, United States Paulding County Schools Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist II to join our team at Paulding County Schools. The successful candidate will provide technical support and maintenance for our computer systems, peripherals, and software applications.Key ResponsibilitiesProvide first and secondary level user technology support for schools and...


  • Dallas, Texas, United States ABB Full time

    About the RoleThis position is part of the Process Automation Process Industries division at ABB, where we serve the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage industries.As a Technical Sales Support Specialist-Southwest, you will be a key technical resource in the assigned area, supporting the...


  • Dallas, Texas, United States Xlysi Full time

    Job SummaryWe are seeking a highly skilled Storage Migration Technical Support Specialist to join our team at Xlysi LLC. The successful candidate will be responsible for working with customers to review existing storage environments, making recommendations for remediation, and supporting the implementation of new storage solutions.Key ResponsibilitiesReview...


  • Dallas, Texas, United States Elan Partners Full time

    Job Title: Technical Support TechnicianJob Summary:Elan Partners is seeking a skilled Technical Support Technician to join our team. As a Technical Support Technician, you will play a key role in ensuring seamless computer system services for users by offering technical expertise, troubleshooting, and project coordination.Key Responsibilities:Provide...