Service Coordination Specialist

2 weeks ago


South Bend, Indiana, United States Hull Lift Truck, Inc. Full time
Job Overview

Hull Lift Truck, Inc. is actively looking for a Service Coordination Specialist. This position is essential for managing the dispatch of service technicians to various customer locations for maintenance and repair of material handling equipment.

This role operates on a standard Monday to Friday schedule, ensuring work-life balance with no evening or weekend shifts.

At Hull Lift Truck, Inc., we provide a competitive compensation package along with a comprehensive benefits program that includes medical, dental, vision, life insurance, 401(k), paid holidays, and paid time off, alongside opportunities for professional development.

Key Responsibilities:

  • Delivering exceptional customer service by consistently exceeding client expectations
  • Handling incoming customer service inquiries
  • Coordinating and scheduling preventative maintenance with both customers and technicians
  • Ensuring timely and efficient dispatch of technicians
  • Overseeing the dispatch process to optimize operational costs and enhance efficiency
  • Utilizing GPS and routing software to maintain an effectively deployed team of skilled technicians across the designated operational area
  • Providing proactive communication regarding service call statuses, including start times and any delays in repairs
  • Managing work orders in real-time to keep team members informed with accurate information
  • Tracking necessary parts for jobs to ensure timely scheduling and completion of work
  • Assisting in the processing and finalization of service quotes

Required Qualifications:

  • Demonstrated experience in customer service
  • Experience in dispatching, automotive parts, or the material handling sector is advantageous
  • Proficiency in Microsoft Excel, Word, and Outlook
  • Familiarity with scheduling and billing software is a plus
  • Outstanding customer service and problem-solving abilities
  • Highly organized with excellent communication skills, both written and verbal
  • Capability to manage and prioritize multiple tasks and projects simultaneously
  • Strong initiative and attention to detail
  • Effective listening and interpersonal skills
  • Ability to adapt to rapidly changing circumstances
  • High tolerance for stressful situations
  • Reliability and good attendance record

Since its inception, Hull Lift Truck has been committed to delivering top-quality material handling equipment and support services. Our ongoing dedication to customer satisfaction has solidified our reputation as a leader in the industry.

For further information about our company, please visit our website.

Hull Lift Truck, Inc. is an Equal Opportunity Employer.


  • Project Coordinator

    2 weeks ago


    South Bend, Indiana, United States CBS Service Full time

    Job DescriptionAbout Us: CBS Service is a family-owned electrical contracting firm specializing in commercial and multi-family new construction projects. We pride ourselves on fostering a collaborative environment and delivering exceptional results through meticulous planning and customized solutions.Position Overview: We are in search of a dedicated and...


  • South Bend, Indiana, United States Morrison Industries LLC Full time

    Job SummaryMorrison Industries LLC is seeking a highly organized and detail-oriented Parts Coordinator/Inventory Specialist to join our team. As a key member of our warehouse operations, you will be responsible for managing inventory, processing orders, and providing exceptional customer service.Key ResponsibilitiesInventory Management: Accurately receive,...


  • South Bend, Indiana, United States Veterinary Referral Center of Central Oregon Inc Full time

    About UsThe Veterinary Referral Center of Central Oregon Inc is a leading provider of advanced pet care services in Central Oregon. Our team of dedicated professionals is committed to delivering exceptional patient care and creating a positive experience for our clients.Job SummaryWe are seeking a highly motivated and organized individual to join our team as...


  • South Bend, Indiana, United States Spartan Service Group Full time

    CAREER OPPORTUNITY FOR AN HVAC MAINTENANCE SPECIALISTWe are currently looking for an HVAC Maintenance Specialist to enhance our operations. In this role, you will be responsible for executing installations, troubleshooting, and servicing a range of HVAC systems within the commercial sector. Below are some key technical competencies required: Proficient in...


  • South Bend, Indiana, United States Professional Management Enterprises Full time

    Job OverviewAbout Us: At Professional Management Enterprises, we are dedicated to providing essential support to individuals facing chronic health challenges, co-existing conditions, and disabilities. Joining our team means you will have the chance to significantly enhance the lives of our clients while collaborating in a nurturing and team-oriented...


  • South Bend, Indiana, United States Brothersbar Full time

    Guest Services Coordinator at Brothers Bar & GrillWe are currently seeking enthusiastic individuals to join our team as Guest Services Coordinators. This role is essential in creating a welcoming atmosphere for our patrons.Position Overview:The Guest Services Coordinator position is part-time, offering flexible hours up to 30 hours per week. This role...


  • South Bend, Indiana, United States CBS Service Full time

    Job DescriptionPosition Overview: We are looking for a dedicated and detail-oriented Administrative Support Specialist to contribute to our construction operations. Ideal candidates will be enthusiastic learners, adaptable, and ready to assist with a variety of tasks to enhance our office efficiency.Key Responsibilities:Input data into company forms and...

  • Service Coordinator

    2 weeks ago


    South Bend, Indiana, United States Hull Lift Truck, Inc. Full time

    Job OverviewHull Lift Truck, Inc. is actively seeking a Dispatcher to enhance our operational efficiency. This position is pivotal in managing the deployment of service technicians to client locations for the maintenance and repair of material handling equipment.This role operates on a standard Monday to Friday schedule, ensuring a work-life balance with no...


  • South Bend, Indiana, United States Benchmark Human Services Full time

    Sign-On Bonus: n/aPosition Overview:Benchmark Human Services, established in 1960 and based in Fort Wayne, Indiana, has emerged as a leading organization in the field of intellectual and developmental disabilities (IDD) and behavioral health. Our mission is to support individuals in various settings, including residential, employment, crisis response,...


  • South Bend, Indiana, United States Benchmark Human Services Full time

    Sign-On Bonus: n/aPosition Overview:Benchmark Human Services, a leader in the field of intellectual and developmental disabilities (IDD) and behavioral health, is dedicated to empowering individuals and enhancing their quality of life. Established in 1960 and based in Fort Wayne, Indiana, we provide a range of services including residential support,...


  • South Bend, Indiana, United States Benchmark Human Services Full time

    Sign-On Bonus: n/aPosition Overview:Benchmark Human Services, established in 1960 and based in Fort Wayne, Indiana, has emerged as a leading organization in the fields of intellectual and developmental disabilities (IDD) and behavioral health. Our mission is to empower individuals in their homes, workplaces, and communities through a variety of services...


  • South Bend, Indiana, United States The New IEM, Llc Full time

    Job SummaryThe New IEM, Llc is seeking a skilled Electrical Field Service Specialist to join our team. As an Electrical Field Service Specialist, you will be responsible for providing technical support and maintenance services for our electrical equipment and systems.Key ResponsibilitiesInstallation and Maintenance: Install and maintain electrical equipment...


  • South Bend, Indiana, United States Colony Hardware Corporation Full time

    About Colony Hardware CorporationWe are a leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and manufacturing industries.Job SummaryWe are seeking a skilled Transportation Operations Specialist to join our team at Summit Contractor Supply, a division of Colony Hardware Corporation.Key...


  • South Bend, Indiana, United States 1st Source Bank Full time

    Treasury Services Sales SpecialistAs a Treasury Services Sales Specialist at 1st Source Bank, you will be responsible for driving sales activities within the Treasury Services Department. Your main tasks will include developing marketing programs, assisting with new financial services, and maintaining existing client relationships to meet sales goals within...


  • South Bend, Indiana, United States Trinity Health Senior Communities Full time

    Job SummaryWe are seeking a highly skilled and compassionate Social Services Coordinator to join our team at Trinity Health Senior Communities. As a key member of our community, you will play a vital role in ensuring the emotional and social needs of our residents are met.Key ResponsibilitiesAssist in planning, organizing, and implementing social service...


  • South Bend, Indiana, United States Express Employment Full time

    Position Overview: We are currently seeking a meticulous and professional Financial Scheduling Coordinator to enhance our operational efficiency. This role is essential in overseeing various financial and scheduling tasks within our organization.Key Details:Location: Bend, OregonSalary Range: $21-$26/hrHours: Full-time, approximately 37 hours per week,...


  • South Bend, Indiana, United States Express Employment Full time

    Position Overview:We are looking for a meticulous and professional Financial Scheduling Coordinator to enhance our office operations. This role is crucial in overseeing various financial and scheduling tasks within our organization.Key Responsibilities:Contract Management: Efficiently establish patient contracts and ensure all required documentation is...


  • South Bend, Indiana, United States Johnson Controls International Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Route Service Specialist to join our team at Johnson Controls International. As a key member of our sales and service team, you will be responsible for servicing and selling fire extinguishers and emergency lights to our customers.Key ResponsibilitiesManage route servicing existing fire...


  • South Bend, Indiana, United States PURVIEW Full time

    Job Summary: We are seeking a highly organized and detail-oriented Project Support Specialist to join our team at Purview. As a Project Support Specialist, you will play a critical role in ensuring the successful execution of projects by providing administrative support and coordination services.Key Responsibilities:Project Coordination: Assist in the...


  • South Bend, Indiana, United States Avenues Recovery Full time

    About the RoleAvenues Recovery is seeking a highly skilled and experienced Nurse Manager to join our team. As a key member of our clinical operations team, you will be responsible for ensuring the delivery of high-quality, patient-centered care to our clients.Key ResponsibilitiesLeadership and ManagementOversee and direct a team of nursing and medical...